Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Flooring Direct Recensioner

Visar alla 1,748 omdömen

Susan Scott

5 years ago

Vad Susan Scott sa om Flooring Direct:

atrocious service

send the vinyl and adhesive that was ordered and stop ignoring my phone calls and e mails wouldn't recommend anyone using them just have a look at on line reviews

Flooring Direct

5 years ago

Hi Susan, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Emily Hornsby

BATLEY

5 years ago

Vad Emily Hornsby sa om Flooring Direct:

The guy delivering was very lovely and placed the flooring into my hall way as I am heavily pregnant. Flooring looks great!

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

Betrodd kund

5 years ago

disappointed

Still not received my purchase in nearly 2 weeks, I called the company and still not heard back from them.

Flooring Direct

5 years ago

Hi, We apologise for this inconvenience. We hope you have since been assisted in resolving these issues. If you are still seeking help please contact our team by phone, email, or social media. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Room for improvement but AOK

Better comms needed! They sent an email stating it was dispatched then when I checked a week later it had not been sent and they replied stating I had received a partial refund(?) However this was...

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Flooring Direct

5 years ago

Hi, We apologise for the lack of communication you received from our team. We hope you are pleased with the final result. We appreciate your feedback. Thanks, Flooring Direct Team

Dorota

Oldham

5 years ago

Vad Dorota sa om Flooring Direct:

Lovely beautiful product my garden looks amazing

Yes very good service on time very kind person.

Flooring Direct

5 years ago

Hi Dorota, We are so pleased you are impressed with our service. We try our best to make sure the customer has an easy experience with us. Thanks:) Flooring Direct Team

Waynuss Sparks

Gravesend

5 years ago

Vad Waynuss Sparks sa om Flooring Direct:

When ordering the tribeca flooring you have a 3 and 4 meter width option , when you click 4m it reverts to 3m on next page, I did not check this and received wrong size flooring . Am now left unable...

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Flooring Direct

5 years ago

Hi Waynuss, We apologise for this inconvenience. We hope this issue has since been resolved. If you are still seeking help, please contact our team by phone, email, or social media. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Avoid at all costs

Awful, still haven't received the vinyl I ordered and cannot get through to their customer services on phone or had any reply from email.

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media. Thanks, Flooring Direct Team

Paul Greengrass

5 years ago

Vad Paul Greengrass sa om Flooring Direct:

Shockingly terrible

Terrible service. I'm still waiting for the delivery, and no communication from the company. Will never use again.

Flooring Direct

5 years ago

Hi Paul, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Don’t waste your time!

Considering I’ve ordered twice and both times it’s been “dispatched” then been told it isn’t actually in stock with no similar products available either! I didn’t even want to give them a star,...

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Flooring Direct

5 years ago

Joanne Johnstone

5 years ago

Vad Joanne Johnstone sa om Flooring Direct:

not recieved 2 weeks later not even on the way

was dispatched on the 19th now the 3rd of may and still not recieved

Flooring Direct

5 years ago

Hi Joanne, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

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