Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Flooring Direct Recensioner

Visar alla 1,748 omdömen

Mick

Banbury

5 years ago

Vad Mick sa om Flooring Direct:

Very pleased with the product and the service I received

Provided a good product at a fair price and good quick delivery very happy with the transaction

Flooring Direct

5 years ago

Hi Michael, We are happy to know you are pleased with the product and service you received. It's good to hear our delivery was quick for you. We hope you return for any future requirements. Thank you, Flooring Direct Team

Betrodd kund

5 years ago

Uppladdade medier

Visa alla medier (1)

Nothing like the picture and quality bad

Flooring Direct

5 years ago

Hi, We apologise that the product wasn't what you were expecting. We try our best to accurately describe our items so no one is left unhappy with what they receive. We are sorry you found the product dissatisfactory if there's anything we can do for you please don't hesitate to contact our customer service team. Thanks, Flooring Direct Team

Jason

Preston

5 years ago

Vad Jason sa om Flooring Direct:

Order still not arrived!

I received a dispatch email on the 20th May 2021, however on the 2nd June it still has not arrived

Flooring Direct

5 years ago

Hi Jason, We are sorry that you have experienced problems with the delivery. We hope this has since been resolved, but if not, then please contact our customer service team. Thanks, Flooring Direct Team

Alex Clark

Croydon

5 years ago

Vad Alex Clark sa om Flooring Direct:

A m still waiting for my order i try to contact you no one is picking up the phone please can you tell me vwhere my order is

Flooring Direct

5 years ago

Hi Alex, We are sorry to hear you have experienced this issue. We hope you have managed to resolve this, but if you are still struggling to get hold of one of our customer service team members, please ensure you have tried phone, email, and social media. Thanks, Flooring Direct Team

Rafael Sowa

Chard

5 years ago

Vad Rafael Sowa sa om Flooring Direct:

Very good service

Very good company, good looking internet site , easy to find something , quick delivery I’m very happy with my new artificial grass . Thank you

Flooring Direct

5 years ago

Hi Rafal, We are so pleased to hear you are happy with the products you have received. We try our best to make our products accessible to our customers by providing an easy website and various visual aids. Thank you, Flooring Direct Team

Betrodd kund

5 years ago

Robust carpet protecter

Supplied good quality item on time. Wo7ld recommend to purchasers

Flooring Direct

5 years ago

Hi, We are happy to hear that you would recommend our products. We try our best to ensure our products are of good quality and our customers are satisfied. Thanks! Flooring Direct Team

Rebecca Healy

5 years ago

Vad Rebecca Healy sa om Flooring Direct:

The deliver was a stressful process but by the sounds of it I was lucky to even receive my order, I was also missing a part of my order which I haven’t bothered to chase up as I feel like I would get...

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Flooring Direct

5 years ago

Hi Rebecca, We are sorry to hear that you experienced issues with your delivery. It's good to know you were helped by one of our team. I would encourage you to reach out about the missing part of your order as someone in our team would be happy to help! Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Poor customer service. Useless telephone number as they never pick up the phone

Flooring Direct

5 years ago

Hi, We are sorry you haven't received very good service. If you are still needing to get in touch with us please try email, phone or, our social media pages. Thank you, Flooring Direct Team

Betrodd kund

5 years ago

Good flooring selection

Product was excellent but the delivery company was deplorable did not keep their delivery dates and tracking was nonexistent

Flooring Direct

5 years ago

Hi, We are sorry you experienced some issues with the delivery. We appreciate the feedback and will be sure to improve this for any future orders. Thanks, Flooring Direct Team

Harry Ellingworth

5 years ago

Vad Harry Ellingworth sa om Flooring Direct:

THEFT

Awful service, only half of our products came. I have been trying to contact them for 2 weeks with multiple calls and emails but all ignored. Over £300 taken from me with nothing to show!

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Flooring Direct Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?