Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Flooring Direct Recensioner

Visar alla 1,748 omdömen

Daniel Finegan

5 years ago

Vad Daniel Finegan sa om Flooring Direct:

Thanks my carpet is perfect thank you

Flooring Direct

5 years ago

Hi Daniel, We are so pleased you are happy with our product. We work hard to make sure our customers are satisfied. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Excellent

Excellent product and service

Flooring Direct

5 years ago

Hi, We are happy to hear that you were pleased with our service and products. We work hard to make sure our customers are satisfied with the service we provide. Thanks, Flooring Direct Team

Brian Donald

5 years ago

Vad Brian Donald sa om Flooring Direct:

Delivery was swidt, great value and quality.

Flooring Direct

5 years ago

Hi Brian, So happy to hear that our service was quick! We try our best to produce top-quality items at competitive prices! Thanks! Flooring Direct Team

Betrodd kund

5 years ago

Waste of time and money

Placed an order for gripper rods. Was given a delivery time of 18th-31st May. Still have not received order. Refused to issue refund until I threatened to take further action.

Daniel Holmes

5 years ago

Vad Daniel Holmes sa om Flooring Direct:

excellent service

Flooring Direct

5 years ago

Hi Daniel, We are so pleased you were happy with our service. We hope we can help you again in the future. Thanks! Flooring Direct Team :)

Betrodd kund

5 years ago

Well there's not much I can say , 2weeks after paying in full my order still hasn't arrived, I've rang them twice just keep tell me it's on it way

Flooring Direct

5 years ago

Hi, We are so sorry to hear about the problems you have experienced. We hope these issues have managed to be resolved. If you still haven't received any of your items then please contact our team via phone, email, or social media. Thanks, Flooring Direct Team

Angela Thompson

NE19

5 years ago

Vad Angela Thompson sa om Flooring Direct:

Nightmare

I ordered and paid for flooring, after 1 week nothing arrived, I rang and was told the vinyl was out of stock but the money was taken from my bank, a very helpful lady apologized and asked me to...

Läs mer

Flooring Direct

5 years ago

Hi Angela, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Disappointed... part delivered , no response from phone call or message or email....underwhelmed with service

Flooring Direct

5 years ago

Hi, We are sorry to hear that you have struggled to reach our customer service team. Please be aware that we ship our products from alternate site locations, which could cause your products to arrive separately. For more information head to our delivery and returns page. Many thanks, Flooring Direct Team

Sarah Ingham

5 years ago

Vad Sarah Ingham sa om Flooring Direct:

Fabulous flooring!

Beautiful flooring, good quality and really comfortable to walk on. Long product warranty which was a consideration prior to purchasing. Good communication and quick delivery. Would definitely use...

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Flooring Direct

5 years ago

Hi Sarah, We are so pleased you are happy with our products and service. We hope to help you in the future! Thanks:) Flooring Direct Team

Betrodd kund

5 years ago

Order not shipped after two weeks

Order placed two weeks ago and still no indication of when it will be delivered. I have had to follow up customer service a number of times for tracking information and still being told by couriers...

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Flooring Direct

5 years ago

Hi, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media.Thanks, Flooring Direct Team

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Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?