Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Flooring Direct Recensioner

Visar alla 1,748 omdömen

Betrodd kund

5 years ago

NO GOODS NO CONTACT

Absolute rubbish! the items i purchased never turned up so tried to get in touch via email, phone and even left a message on there answer phone and they have not got back to me. Luckily i paid via...

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Kim Evans

5 years ago

Vad Kim Evans sa om Flooring Direct:

Lots of choice and great prices

Easy to navigate the website. Lots of choice and great prices. Delivered quickly.

Flooring Direct

5 years ago

Hi Kim, We are so glad to hear you are pleased with your service. Our price match guarantee ensures we provide the best products for the best price! Thanks, Flooring Direct Team:)

Paul Owens

Wigan

5 years ago

Vad Paul Owens sa om Flooring Direct:

Exactly what I wanted.

Good product at reasonable price.

Flooring Direct

5 years ago

Hi Paul, We are so glad to hear you are happy with our products. We are keen to ensure our prices are good competitors on the market. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Did the job

Yes I have already passed your details on. If I’m honest there were a couple of imperfections but we got over it. Delivery was prompt

Flooring Direct

5 years ago

Hi, We are happy to hear that overall you were happy with the service you received. If there was anything not quite as expected, we have many platforms to be reached on and our customer service teams are more than happy to help. Feel free to message any of our socials or contact us by phone or email. Thanks, Flooring Direct Team

Kevin Maher

5 years ago

Vad Kevin Maher sa om Flooring Direct:

product great , delivery great, no drama's or messing around you carried out what you promised

Flooring Direct

5 years ago

Hi Kevin, It's great to hear our team carried out your order excellently. We always try and get each person's order done with care and ease to ensure swift delivery. Thank you, Flooring Direct Team

Betrodd kund

5 years ago

Great product

Great product was informed of delivery information as soon as it was out for delivery.

Flooring Direct

5 years ago

Hi, We are happy to hear you were kept up to date with your delivery process. Our aim is to provide the best products we can whilst keeping within a time frame! Thanks, Flooring Direct Team

Martin Tricker

5 years ago

Vad Martin Tricker sa om Flooring Direct:

Fantastic service

We have used Flooring direct three times now and are amazing. Really good quality flooring at very competitive prices. Fast delivery and excellent customer service

Flooring Direct

5 years ago

Hi Martin, It's great to hear that you confidently return to our business for service. We have competitive prices and have a great team open to help any customer who needs it! Thanks! Flooring Direct Team

Bernadette Terzo

5 years ago

Vad Bernadette Terzo sa om Flooring Direct:

No grass received so no idea 🙄

Ruined my daughters birthday party, I ordered the grass 2 weeks ago for my daughters birthday and I am still waiting for it to arrive even though her party is now over I still hope if I ever get to...

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Anar Nusrat

5 years ago

Vad Anar Nusrat sa om Flooring Direct:

Avoid avoid and avoid at any cost dodgy company

The worst company ever avoid at any cost I place an order paid for it it received an email saying that it has been dispatched even from the third party saying that they will be delivering my order...

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Flooring Direct

5 years ago

Hi Anar, We are sorry to hear you had a negative experience with us. We are working to improve our customer service and systems to ensure we can provide better communication for our customers. If you have any outstanding issues you would like to resolve, please contact us at info@flooringdirect.co.uk. Thank you, The Flooring Direct Team

Betrodd kund

5 years ago

Great customer service

They sent my goods the day after they were ordered

Flooring Direct

5 years ago

Hi! We are so happy to hear our team was prompt and sorted your order out for you in little time! Thanks, Flooring Direct Team

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Flooring Direct Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?