Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Flooring Direct Recensioner

Visar alla 1,748 omdömen

Betrodd kund

5 years ago

Karan rude staff

Karan really rude staff. And had personal grudge against me. And refuse to take order. And deducted large amounts of cancellation fee. Which wasn’t even my fault. Not trustable company.

Flooring Direct

5 years ago

Hi, Sorry to hear you had a negative experience with our service. If you contact our customer service team we can work with you to resolve this situation for you. We can be contacted by email, phone, or social media. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

No one answers the phone. And couple times when I got through, staff said they will call me back. But they never do. As they least bother. Extremely bad service.

Yvonne Taylor

5 years ago

Vad Yvonne Taylor sa om Flooring Direct:

fast delivery

Flooring Direct

5 years ago

Hi Yvonne, We are really happy you experienced fast delivery. We hope to assist you with any further requirements in the future. Thanks, Flooring Direct Team

L J Millward

5 years ago

Vad L J Millward sa om Flooring Direct:

Just easy

Excellent , web site good

Flooring Direct

5 years ago

Hi, We are glad you found our website good. We try to provide an easy-to-use site so our customers don't have to mess around. Thanks, Flooring Direct Team

Betrodd kund

5 years ago

Non responsive to calls and emails, now have no lino.

Call backs non existent, no reply on emails and voicemails. Still no goods and no idea where they are due to lack of response to calls and emails. This is due to not being able to take delivery due...

Läs mer

Flooring Direct

5 years ago

Hi, We are so sorry to hear you have experienced these issues. We suggest trying to contact our team on all platforms, such as social media. We experience very busy periods and at times responses get delayed. We hope this is resolved for you soon. Thanks, Flooring Direct Team

Danny Talbot

5 years ago

Vad Danny Talbot sa om Flooring Direct:

They sent what I requested

Bryan O Neill

5 years ago

Vad Bryan O Neill sa om Flooring Direct:

Good product

Had an error with their postage but they sorted problem immediately

Flooring Direct

5 years ago

Hi Bryan, We are sorry you had an issue with postage but are pleased our team sorted it! Thanks, Flooring Direct Team

Richard Penn Clark

5 years ago

Vad Richard Penn Clark sa om Flooring Direct:

I'm still waiting for my delivery

I'm still waiting for my delivery......

Flooring Direct

5 years ago

Hi Richard, We are sorry you are experiencing this delay. Please contact our customer service team via phone, email o social media. They will be more than happy to help resolve this issue. Thank you, Flooring Direct Team

Gavin Parish

5 years ago

Vad Gavin Parish sa om Flooring Direct:

Customer service good. Delivery non existent. Delayed fdelivery has caused my company's project to stall ultimately costing money

Flooring Direct

5 years ago

Hi Gavin, We apologise for the issues with the delivery. We appreciate all the feedback we get so we can try our best to prevent any of these issues from occurring again. We hope that your delivery gets to you as soon as possible. If there is anything further we can do to help, don't hesitate to contact us. Thanks, Flooring Direct Team

MARALYN MENZIES

5 years ago

Vad MARALYN MENZIES sa om Flooring Direct:

Would recommend

We were unable to source the product locally but no problem finding exactly what we required from Flooring Direct. Good value and speedy delivery

Flooring Direct

5 years ago

Hi Maralyn, We are so happy to hear you had a great experience with our service. We hope to help you again in the future. Thanks, Flooring Direct Team

Mervyn Furneaux

5 years ago

Vad Mervyn Furneaux sa om Flooring Direct:

magic

very quick delivery, and nocked spots of every body else.

Flooring Direct

5 years ago

Hi Mervyn, We are so pleased you were happy with our service. We try our best to provide a quick process. Thanks! Flooring Direct Team

Har du inte fått något erbjudande om att lämna omdöme?

Varför lita på Feefo-omdömen?

Lär dig mer om Feefo

Flooring Direct Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?