I was very impressed with the product and service from FireFly. The staff were very friendly and helpful for when I enquirerd about delivery and the product. My product arrived quickly. Unfortuately...
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Richard
Fireflyfriends - UK
8 years ago
Thanks for your wonderful feedback. We always try to make every part of the Firefly experience a positive one, I am delighted that we succeeded in your case, even if the product wasn't the correct sizing for you, at this stage.
Brilliant costumer service quick reply and informative
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Produktomdömen
Richard
Fireflyfriends - UK
8 years ago
We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking).
As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible..Regards, Richard
Köpdatum: 20/03/2018
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TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Fireflyfriends - UK:
Very fast delivery, quick response to questions and great product
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Produktomdömen
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Köpdatum: 13/03/2018
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TC
Trusted Customer
8 years ago
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Vad Trusted Customer sa om Fireflyfriends - UK:
I love the seat for my step daughter, but the price is way to expensive. How can people actually afford to be able to get something that will help benefit their child if it's this expensive. Other...
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Richard
Fireflyfriends - UK
8 years ago
Thanks for your message. We do everything we can to keep the prices of our products low, with design time, product development etc we do have to ensure we charge a fair price, which we feel that we do. My sincere apologies that you feel it is overly expensive, but I can assure you, it is no more expensive than it needs to be. I hope that helps.
Regards, Richard
Produktomdömen
Richard
Fireflyfriends - UK
8 years ago
Thanks for your message. We do everything we can to keep the prices of our products low, with design time, product development etc we do have to ensure we charge a fair price, which we feel that we do. My sincere apologies that you feel it is overly expensive, but I can assure you, it is no more expensive than it needs to be. I hope that helps.Regards,Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
