Fine Food Specialist Omdömen

Thank you so much for your thoughtful feedback, Aneke! We're delighted to hear it was a standout on your tasting menu and that your guests enjoyed the experience. We’ll certainly take note of the pin bone comment and explore ways to improve that aspect. So pleased it was delicious — we look forward to supporting your next menu!

We’re very sorry to hear that DPD mishandled your delivery and that your parcel was left in an insecure location. This is far from the standard of service we expect, and we’ve lodged a formal complaint with them regarding the incident. We’re relieved to hear that the package eventually made its way to you, even if in an unexpected manner. While we understand how frustrating the situation must have been, we’re so pleased you were ultimately able to receive your order and that you thoroughly enjoyed the Ibérico pork. As a gesture of apology, we’ve refunded your delivery charge. You should see this reflected in your account shortly. If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again for your patience and understanding.

Thank you for your fantastic review of our Japanese A5 Wagyu Sirloin! We're thrilled to hear that it arrived well packaged and that you found it to be a delicious treat — that’s exactly the experience we aim to deliver. It’s always wonderful to know our customers are enjoying the quality of our Wagyu, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon for another indulgent cut!

A joy to read this, thank you :)

Thank you so much for your kind words about our packaging and delivery — we’re really pleased to hear that your orders have consistently arrived in perfect condition and with care. We also really appreciate your honest feedback regarding the product images. We’re sorry to hear that you found them misleading, and we completely understand how important it is for photos to accurately reflect exactly what’s included in each order. Please rest assured that we’re reviewing our product imagery and descriptions to ensure they are as clear and accurate as possible. Your feedback plays a vital role in helping us improve, and we’re grateful you took the time to share it. If you have any specific suggestions or examples of where you found the images unclear, we’d love to hear more — it would be very helpful as we work to make improvements.