Customer service is always very prompt with replies to queries and always provide answers
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Kate S,
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Helpful customer service
They were very receptive and helpful. They resolved my issue promptly and always replied fast.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Kate S,
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Friendly and efficient customer service.
Quick response via email. Patience and clear instructions to fix the problem. Sent me a new device when it was clear it wasn't going to work. Thank you!
Jenny
OvuSense
2 years ago
Thank you for taking the time to provide feedback. I'm so pleased to hear your issue was resolved quickly and efficiently! Please do reach out anytime we can help!
0
Dela
AN
Anta Ndiaye
Feefo-verifierat
Gatineau
2 years ago
Vad Anta Ndiaye sa om OvuSense:
Macrine was Very helpful and nice
Macrine was very helpful. I appreciate that she was giving me some follow ups about the technician checking on my issue.
Even though I wasn't able to do my payment through Afterpay she provided me a...
Läs mer
Macrine
OvuSense
2 years ago
Thank you so much for taking the time to share your feedback—it truly made my day!
I'm delighted to hear that I could assist you effectively and that you appreciated the follow-ups regarding the technician's progress. I understand that the payment hiccup with Afterpay may have been inconvenient, but I'm glad we could find a solution that worked for you.
Providing a positive and helpful experience for our customers is always our goal, and I'm thrilled to hear that it came through in our interactions.
If you have any further questions or if there's anything else I can assist you with, please don't hesitate to reach out. Best Wishes,
Macrine A
Customer Support Advisor.
0
Dela
LG
Louise Gray
Feefo-verifierat
2 years ago
Vad Louise Gray sa om OvuSense:
Excellent service. Quick, friendly and helpful response
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
Dela
VS
Valeska Sharkey
Feefo-verifierat
2 years ago
Vad Valeska Sharkey sa om OvuSense:
Great customer service
Great customer service with fast response time even on the weekend. Marine solved my problem quickly and didn't judge even though it was my own fault.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
Dela
PC
Priscila Abib Cardoso
Feefo-verifierat
2 years ago
Vad Priscila Abib Cardoso sa om OvuSense:
Very helpful
Linsay
OvuSense
2 years ago
Hi Priscila,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Accurate and reliable
Accurate and reliable, even for pcos. Game changer
Macrine
OvuSense
2 years ago
Hi,
Thank you for your lovely feedback!
We're thrilled to hear that Ovusense has been accurate and reliable for you, even with PCOS. It's great to know that it's been a game-changer for your fertility tracking.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine. A
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Fantastic customer service
As always the ovusense team responded in a timely and helpful manner.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A,
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Excellent customer service. Quick response
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A.
Customer Support Advisor
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
