They helped me fix my cycle data issue i had. I would have loved to be able to speak to someone on the phone tho. Would’ve saved me a lot of time! Very kind support team tho i had!
Linsay
OvuSense
3 years ago
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Dela
KK
Kaitlyn Keele
Feefo-verifierat
3 years ago
Vad Kaitlyn Keele sa om OvuSense:
Great communication and resolved my issue quickly and thoughtfully
Kate
OvuSense
3 years ago
Hi Kaitlyn,
Thanks for leaving such kind comments!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of the Customer Support will be happy to help.
Best wishes,
Kate S
Customer Support Advisor
0
Dela
NW
Nina Winterstein
Feefo-verifierat
3 years ago
Vad Nina Winterstein sa om OvuSense:
She was helpful and prompt
Kate
OvuSense
3 years ago
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to help you today and provide the information you needed in a timely manner.
On behalf of the entire Customer Support Team, we look forward to hearing from you again soon.
Best wishes,
Kate S
Customer Support Advisor
0
Dela
LD
Louise Lindblom Dahlman
Feefo-verifierat
3 years ago
Vad Louise Lindblom Dahlman sa om OvuSense:
Fantastisk kundtjänst
Väldigt snabb och bra service!
Linsay
OvuSense
3 years ago
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to help you today and provide the information you needed in a timely manner.
On behalf of the entire Customer Support Team, we look forward to hearing from you again soon.
Best wishes,
Linsay
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Quick replies and happy to help you!
Kate
OvuSense
3 years ago
Thank you for taking the time to leave such lovely feedback!
I am so pleased that a member of the Customer Support Team was able to assist you today and provide the information you needed in a timely manner.
Please don't hesitate to reach out again, if there is anything else we can help you with.
Best wishes,
Kate S
Customer Support Advisor
0
Dela
JT
Julie Trainer
Feefo-verifierat
Glasgow
3 years ago
Vad Julie Trainer sa om OvuSense:
10/10, Kate in the customer service was very helpful & understanding. Issue resolved immediately.
Kate
OvuSense
3 years ago
Hi Julie,
Thank you for leaving such kind comments! It really does make our day, to hear when a customer has had a positive experience.
We try our best to listen to our customers and ensure that they are equipped with all the support and information they need, to track successfully.
On behalf of the entire Customer Support Team, we look forward to chatting with you again soon.
Best wishes,
Kate S
Customer Support Advisor
0
Dela
AK
Apphiah Kabata
Feefo-verifierat
3 years ago
Vad Apphiah Kabata sa om OvuSense:
Very helpful and friendly
I received an answer 10 min after sending a question. Kate and Jenny were very helpful and very kind.
Kate
OvuSense
3 years ago
Hi Apphiah,
Thank you so much for your kind comments! Rest assured that I will pass these on to Jenny.
I am so pleased that we were able to help and resolve the issue. If you have any further questions, please don't hesitate to contact us again.
Best wishes,
Kate S
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Excellent customer support
I contacted the company right away after realizing an error I’d made on the order. A customer service agent reached out immediately and resolve the issue. Very pleased with the customer service thus...
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Kate
OvuSense
3 years ago
Thank you so much for taking the time to leave such wonderful feedback!
I am so pleased that I was able to help and correct your order today. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team again.
Best wishes,
Kate S
Customer Support Advisor
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Frustrating but finally resolved
The employees are nice enough, but it’s been a bit of an ordeal and frustrating to get the equipment. I ordered a new device back in November, and I only just received it (Jan,9). It was reshipped to...
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Caroline
OvuSense
3 years ago
Hi,
Thank you for taking the time to provide some feedback.
Please accept our apologies for the error caused by our shipping system, leading to your order being delivered to your previous address. We appreciate your comments regarding alternative providers and will take this on board for the future.
If we can be of any further assistance, please do not hesitate to contact us.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Satisfied!
Excellent service - always quick to help via email and just really reliable
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
