Express Pods Omdömen

Hi Gareth, 

I've taken a look into this for you. Your order was received on the afternoon of Thursday 8/3 and dispatched Friday 9/3. I can see it was delivered Thursday 15/3 which is 4 business days after dispatch and about right for parcels traveling to WA by regular post, which is what was chosen.

We take customer service very seriously so it would be greatly appreciated if you could please reconsider and amend your 1 star rating.

Thank you, Michael

Fair enough Gareth. The timing was a little out on this one due to a public holiday we had in SA Monday 12/3. I still don’t believe this warrants a 1 star review as this could have quickly been explained if you contacted us via phone or email with a query. However, if you feel differently than we’ll just have to live with it. Have a great week. Cheers, Michael

Yep, we certainly are! Thanks - Michael :)

Thank you so much the positive feedback! Michael: )

Hi Dee, this order was delayed by an extra day due to a public holiday here in SA on Monday 12/3. Your order was received Friday night and then dispatched on Tuesday, instead of our usual Monday dispatch. Sorry about that, but just a one off. Thanks, Michael

Hi Chris, great to hear. Thanks for the positive review! Michael

That's what we love to hear, thanks so much Megan! Michael :)

Excellent customer :) Thanks! -Michael

I can’t thank you enough for your kind words Kirsten! -Michael : )

You're welcome, thanks for leaving us a review :) -Michael

So happy to hear you are enjoying our pods Chris, Thank you! Michael: )