I requested next day delivery but owing to an error by Royal Mail it did not arrive. I phoned Express Pharmacy and they apologised and immediately sent out a replacement and refunded the payment I...
I requested that my order not be sent until 6th July as no one will be in. Express Pharmacy took no notice and sent in immediately. No one will be in, and I expect it will be sent back to Express...
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Express Pharmacy
Express Pharmacy
11 years ago
Please accept my sincere apologies for the inconvenience caused to you by our delivery service. Your medication was resent to you after the 6th July as requested, and information on Royal Mail, displays that it was signed for on the 7th July.
We apologize for any inconvenience that was caused, and would like to offer you a discount off your next prescription with us. Please email us on help@expresspharmacy.co.uk quoting this email,to claim your discount.
I know this doesn't rectify the issue but I hope it goes some way to show you that we care about the level of customer service that our patients receive.
Please do not hesitate to get in touch should you wish to discuss the matter further.
Kind regards,
Patient Support Team
Express Pharmacy
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.