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Omdömen för WALX | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Betrodd kund

Feefo-verifierat

2 years ago

Produktomdömen

Köpdatum: 26/05/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Great friendly staff and good prices

Good price and product ( ex demo poles) . Very helpful on phone when I had a query. Recommended to friends who also purchased.

Produktomdömen

Köpdatum: 26/05/2024

0

DR

David Riches

Feefo-verifierat

2 years ago

Produktomdömen

Köpdatum: 24/04/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Easy and quick

It was very easy to purchase the voucher via walx shop online. Received it digitally a couple of days later.

Produktomdömen

Köpdatum: 26/04/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Michael Rollason

WALX

2 years ago

I am sorry to hear you only rated our service at 3*. When looking at your file, although most of your enquiries should have been directed to your local group, I can see that our team has spent considerable time answering all your questions and advising you on a number of occasions; including phoning local walk leaders to gather the relevant information for you.

Produktomdömen

Michael Rollason

WALX

2 years ago

Hi I am sorry to hear you are not happy with the poles. We sell hundreds of pairs of this model per annum, without any problem. You would have been welcome to call us and we could have advised and/or directed you to helpful videos. The twist lock on the bottom section can withstand up to 60kg of downward pressure, if tightened correctly To make the poles small enough to fit in the travel bag provided, you simply pull the poles apart and they fit neatly in to the bag with a total length of only 45cm Once again, if you had just given us a call, we could have advised accordingly

Köpdatum: 01/04/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

I am really happy with my purchase.

Excellent item and excellent customer service.

Produktomdömen

Köpdatum: 19/01/2024

0

MW

Martyn Wray

Feefo-verifierat

Shropshire Hills

2 years ago

Vad Martyn Wray sa om WALX:

Joints not do reliable in the steep hills but fine on the flats.

My wife and I bought a set of poles each and we have both had the same problem over 5 walks in the Salop hills in all weather. We can’t get the joints to lock fully. We have twist and a clamp types...

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Produktomdömen

Michael Rollason

WALX

2 years ago

Hi. We're sorry to hear you are having problems. It sounds as if you just need to tighten them a little more.The bottom section is a twin lock and if tightened correctly, will withstand over 60kg of downward pressure. If they slip at all, you can just twist slightly more and it will secure.The middle section is quick lock and you can adjust the grip by opening the lever and turning the small knob to shorten the length of the thread so it claims tighter. Again, can withstand the same pressure. both mechanisms are standard on Fizan poles and we sell thousands of pairs per year without problem We will send you a video to demonstrate but let us know if still have problems

Köpdatum: 19/01/2024

1

Betrodd kund

Feefo-verifierat

2 years ago

Impressive

Easy ordering system, speedy despatch and able to track parcel delivery. Ordered poles Monday evening and they arrived Wednesday - impressive service.

Produktomdömen

Köpdatum: 15/01/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Very Positive Service

Great price and delivered on time but only worn twice Nordic Walking an a hole had appeared in the right forefinger knuckle

Michael Rollason

WALX

2 years ago

We are surprised to hear of the issue as we have sold hundreds of pairs without problem. It certainly sounds a very strange place for a glove to wear and we would welcome you to return the product and we can replace accordingly. It maybe due to using nordic straps as some are quite abrasive

Produktomdömen

Köpdatum: 09/01/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Good service

The service from Walx was excellent. The goods arrived promptly and, when I had to return the shoes, Walx were helpful and the refund arrived promptly,

Produktomdömen

Köpdatum: 19/01/2024

0

WALX Omdömen

Gabel Carbon XT 3S Twist Lock - 100% carbon (Ex Demo/USED)Fler omdömen om denna produkt (3)Visa produktwebbplatsGood value second hand poles.

Total Body WALX Velocity (Pair)Fler omdömen om denna produkt (24)Visa produktwebbplats

£50 Digital Store Gift VoucherFler omdömen om denna produkt (1)Visa produktwebbplatsBrought as a gift, voucher looks really good when printed. Easy to purchase.

WALX Xplorer poleFler omdömen om denna produkt (22)Visa produktwebbplats1) it is very difficult to firmly fix the bottom section in place (even the guide on my walk struggled with it several times) 2) even when made as short as possible, it still didn’t fit into a...Läs mer

Leki Powergrip Paws (pair)Fler omdömen om denna produkt (6)Visa produktwebbplats

WALX Xplorer - 3 part Travel poles (Pair)Fler omdömen om denna produkt (22)Visa produktwebbplatsThe joints slip and we can’t tighten them enough by hand.

Nordic WALX Speed IMPULSE Adjustable Poles (pair)Fler omdömen om denna produkt (14)Visa produktwebbplatsFound adjusting to the right height fiddly as they weren’t locking into place. Have used now on rough terrain and the poles have held their height position perfectly.

Fizan Gloves (Pair)Fler omdömen om denna produkt (4)Visa produktwebbplatsHole in right forefinger knuckle after only wearing twice

Scarpa Rush Trail GTX (Pair)Fler omdömen om denna produkt (2)Visa produktwebbplatsGood quality walking shoes which, unfortunately, didn’t fit.

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