Customer service and response was swift. Service is easy to use.
Your Tiq Team
Etiqa
5 years ago
Hello Amin, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Christina, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Failed to answer question. I asked for actual policy document but agent kept giving me summary of terms only. Why can’t Tiq automatically send the full policy document to customers without having to...
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Your Tiq Team
Etiqa
5 years ago
Hello Shih Tung, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Produktomdömen
Köpdatum: 07/12/2020
0
Dela
ST
SUMATHI D/O TANGARAJOO
Feefo-verifierat
5 years ago
Vad SUMATHI D/O TANGARAJOO sa om Etiqa:
Fast and efficient
Your Tiq Team
Etiqa
5 years ago
Hello Sumathi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Produktomdömen
Your Tiq Team
Etiqa
5 years ago
Hello Sumathi, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
It's easy to transact online and suggest to have more premium payment options. The NTUC voucher promotion ad in etiqa website should state all the terms and conditions so as to avoid further...
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Your Tiq Team
Etiqa
5 years ago
Hello Danny, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Köpdatum: 09/01/2021
0
Dela
VN
VIJAYAN S O NARAYANANAYAR
Feefo-verifierat
5 years ago
Vad VIJAYAN S O NARAYANANAYAR sa om Etiqa:
Good and easy to use.
Your Tiq Team
Etiqa
5 years ago
Hello Vijayan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Produktomdömen
Köpdatum: 04/12/2020
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
The withdrawal fees can be reduced. Maybe they can give 1 free withdrawal every month
Your Tiq Team
Etiqa
5 years ago
Hello Wei Jin, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Hello Shu Qi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Köpdatum: 14/12/2020
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Comparable rates. Easy to understand & user friendly process.
Your Tiq Team
Etiqa
5 years ago
Hello Ronny, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Produktomdömen
Köpdatum: 28/12/2020
0
Dela
TH
TAN KANG HUA
Feefo-verifierat
5 years ago
Vad TAN KANG HUA sa om Etiqa:
Customer service officer does not exercise common sense and require to double check simple stuff. I was very disappointed with her assistance.
Your Tiq Team
Etiqa
5 years ago
Hello Kang Hua, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
TH
TAN KANG HUA
5 years ago
The issue happened last month or earlier. I have resolved my issue privately on my own. Thank you.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
