Merchant Logo

Tiq by Etiqa Insurance Omdömen

Betygsatt
Exceptionell
Tjänst
4.7
/5

5

4

3

2

1

4,830

1,321

273

42

51

6,517

omdömen under det senaste året

Visar alla 18,884 omdömen
Betrodd kund
3 years ago
Köpdatum: 10/03/2022
电话客服中心人员评价和反馈Tiq App的问题
Call centre M/s Michelle Kwok 非常乐意连续几次提供我足够的资讯,在电话通话中非常礼貌和客气的对话,让我感觉到购买Etiqa保险是物有所值。我会推荐Etiqa公司给亲戚朋友。 但是Tiq App 有问题: Tiq App at track policies, in force - display two same policies, after click in...

Läs alla
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated. Your review means a lot to us and lets us know we’re on the right track! We’ll pass along your kind words to our Officer, Michelle. Take care and we wish you a great week ahead.
Betrodd kund
3 years ago
Köpdatum: 24/02/2022
Excellent customer service experience
Excellent service from customer care line staff name Michelle Kwok, thanks for the good service will recommend this insurance to my friend
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. We will relay your kind words to Michelle on her service. Looking forward to serving you in the future!
CL
CHRISTINE HO SOEK LING
3 years ago
Köpdatum: 08/03/2022
Vad CHRISTINE HO SOEK LING sa om Tiq by Etiqa Insurance:
Hassle-Free
It was easy and a fuss-free experience with Etiqa. I have indicated the details wrongly in my insurance policy and they got it amended pretty quickly.
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Christine, thank you for your positive feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Take care, and have an amazing day!
Betrodd kund
3 years ago
Köpdatum: 11/03/2022
After sale Service
Unable to access policy file after purchase. Submit feedback no reply
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you and provide the softcopy of the policy. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
TH
TAN CHIN HENG
3 years ago
Köpdatum: 11/03/2022
Vad TAN CHIN HENG sa om Tiq by Etiqa Insurance:
I follow your link to renew the insurance, only later to find out that work permit expiry date and DOB originally captured in your system was wrong. As I have completed my renewal, I wrote to your...

Läs alla
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Tan, we hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We understand that our staff has already contacted you to resolved the issue on the maid insurance. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.
CY
CHEW WEI YI
3 years ago
Köpdatum: 11/03/2022
Vad CHEW WEI YI sa om Tiq by Etiqa Insurance:
Always good
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Chew, thank you for your feedback! Making insurance as easy, clear, and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
TH
TAN PENG HAI
3 years ago
Köpdatum: 09/03/2022
Vad TAN PENG HAI sa om Tiq by Etiqa Insurance:
Service is good. Team follow up even I had left the website. Unfortunately, when the staff called. It appears +65, thought it was a scam call. Did not pick up
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Tan, t hank you for your feedback! You, our customers, are at the heart of our business and your encouragement goes a long way in building a great customer experience with Etiqa. Take care, and have an amazing day!
SG
SARAVANA S/O VARATHARAJOO GOPAL
3 years ago
Köpdatum: 06/03/2022
Vad SARAVANA S/O VARATHARAJOO GOPAL sa om Tiq by Etiqa Insurance:
I like their services.
I had an error in the entry, the agent called me and verified the error. They are very efficient.
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Saravana, thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future!
Betrodd kund
3 years ago
Köpdatum: 10/03/2022
Overall good experience with Etiqa
Very Smooth Digital experience to buy the FDW insurance, competitive pricing as well. I had a doubt after I purchased, for which I called their call centre. Lady picked up call in like 10 seconds,...

Läs alla
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future!
Betrodd kund
3 years ago
Köpdatum: 05/03/2022
Easy to understand and purchase
Merchant Logo
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and lets us know we’re on the right track! We will continue to strive harder to provide convenient protection and insurance savings plans to fulfill the needs of our customers like you. Take care and we wish you a great week ahead.
Om Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Läs alla
23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore
Award

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Varför lita på Feefo-omdömen?

Om Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.