We’re very sorry to hear that your engraving kit didn’t arrive. This is the first we’ve heard about the issue, and we would have been very happy to help much sooner if we’d known there was a delay.
If an order hasn’t arrived within the estimated delivery time, we always recommend getting in touch straight away so we can investigate and resolve it as quickly as possible.
We have now processed a full refund for you, and we’re very sorry for the inconvenience caused. If there’s anything further we can help with, please do let us know.
Produktomdömen
Lucy Brookes
Eternal Tools
6 months ago
We’re very sorry to hear that your engraving kit didn’t arrive. This is the first we’ve heard about the issue, and we would have been very happy to help much sooner if we’d known there was a delay.
If an order hasn’t arrived within the estimated delivery time, we always recommend getting in touch straight away so we can investigate and resolve it as quickly as possible.
We have now processed a full refund for you, and we’re very sorry for the inconvenience caused. If there’s anything further we can help with, please do let us know.
Eternal Tools provide an excellent service ! They have a very wide range of top quality products and a fast turn around. Just what you need when you are running short of somthing or break a tool.
Lucy Brookes
Eternal Tools
7 months ago
Thanks for the great review! We’re really pleased you’re happy with both the service and the tool quality. We look forward to having you shop with us again.
Excellent service and communications from Lucy. Very reasonable prices for very good quality tooling.
Lucy Brookes
Eternal Tools
7 months ago
Thanks for the brilliant feedback! Really pleased you’re happy with both the tooling and the service, and great to hear the cutters perform well and last. We really appreciate your support and custom.
Good products, website,and service,would recommend 👍
Produktomdömen
Lucy Brookes
Eternal Tools
7 months ago
Thanks for your lovely review! We’re pleased that everything arrived promptly and well packaged.
Köpdatum: 12/12/2025
0
Dela
EG
Eliahou Gozlan
Feefo-verifierat
8 months ago
Vad Eliahou Gozlan sa om Eternal Tools:
?
Produktomdömen
Lucy Brookes
Eternal Tools
8 months ago
Thanks for your feedback — we’re really sorry to hear you haven’t received your order yet. Your parcel was dispatched on 5th December via Royal Mail to Israel. We’ll be emailing you separately to look into the delivery and help resolve this as quickly as possible.
Lucy Brookes
Eternal Tools
8 months ago
Thank you for your patience while we looked into this. A Replacement order via DHL is on it's way
Lucy Brookes
Eternal Tools
8 months ago
Thanks for your feedback — we’re really sorry to hear you haven’t received your order yet. Your parcel was dispatched on 5th December via Royal Mail to Israel. We’ll be emailing you separately to look into the delivery and help resolve this as quickly as possible.
Lucy Brookes
Eternal Tools
8 months ago
Thank you for your patience while we looked into this. A Replacement order via DHL is on it's way
zeer goed, enkel spijtig dat de douanekosten zo hoog zijn
Produktomdömen
Lucy Brookes
Eternal Tools
8 months ago
Thank you for your feedback. We’re pleased you’re happy with the quality, and we appreciate your understanding that customs charges are set locally and outside of our control.
Thanks for the great review! We're so pleased the core drills are cutting through glass quickly for you and that your delivery arrived fast. If you need any tips or sizes for your next job, just let us know!
Köpdatum: 28/10/2025
0
Dela
AC
Ali Castleton
Feefo-verifierat
9 months ago
Vad Ali Castleton sa om Eternal Tools:
Superb
Produktomdömen
Lucy Brookes
Eternal Tools
9 months ago
Thanks so much for your lovely feedback! We really appreciate you choosing us for your burrs and we're delighted to hear you’ve had great advice and service each time. If you ever need help with a new project or tool, just drop us a line.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.