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Omdömen för Estate Research | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 1,095 omdömen

Gary Bollington

Feefo-verifierat

15 days ago

Betrodd kund

Feefo-verifierat

15 days ago

Efficient

I thought Isobelle was very efficient. Considering I was not expecting the communication. She was extremely explanatory in why she needed to conduct the research.

Louise McEwan

Feefo-verifierat

GBR

15 days ago

Vad Louise McEwan sa om Estate Research:

Pleasant surprise

Received notification of being a beneficiary out of the blue. Spoke to Molly at Estate Research who clearly explained the process and promptly answered any queries I had

Betrodd kund

Feefo-verifierat

28 days ago

Excellent service, kept informed throughout.

Danielle

Estate Research

15 days ago

Hello, Thank you so much for your 5 star review. We are so glad to hear you found our service excellent and were kept informed throughout the process. Kind Regards, Estate Research

Paul Harrison

Feefo-verifierat

CAN

1 month ago

Vad Paul Harrison sa om Estate Research:

Great experience and very informative

The staff that I dealt with were very professional and thorough. They did a wonderful job in searching and confirming my family tree. I found it very interesting and found out some things I didn't...

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Danielle

Estate Research

1 month ago

Hi Paul, Thank you for your kind review. We are delighted to hear that you found our team professional and thorough, and that you found the research into your family tree both interesting and informative. Kind Regards, Estate Research

Betrodd kund

Feefo-verifierat

1 month ago

Very pleased with their service , thanks

On the whole quite good, but sometimes quite difficult to get update on any progress, main contact quite often on leave or Reception said will get back and didn't without prompting. That said they...

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Danielle

Estate Research

1 month ago

Hello, Thank you for taking the time to leave a review. We are delighted to hear that you were pleased with our service and found our team knowledgeable, courteous, and efficient. We also appreciate your understanding of the delays that can sometimes occur during the probate process due to factors outside of our control. We are sorry to hear that there were occasions when obtaining updates on your case proved difficult. We understand the importance of regular communication and have shared your feedback with the team to help us improve our service going forward. Thank you again for your recommendation. Best Wishes, Estate Research

Dean Blades

Feefo-verifierat

GBR

1 month ago

Vad Dean Blades sa om Estate Research:

Very professional

Very helpful polite and professional service. Always called back if they couldn't take my call

Danielle

Estate Research

1 month ago

Hi Dean, Thank you for your kind words. We are delighted to hear that you found our team polite, professional, and responsive throughout the process. It's great to know that they were able to keep you informed and answer any questions you had along the way. Should you require any further updates regarding your case, please do not hesitate to get in touch. Kind Regards, Estate Research

Betrodd kund

Feefo-verifierat

1 month ago

The bequest came as a surprise and was handled very smoothly with the minimum of fuss Thank you

Danielle

Estate Research

1 month ago

Hello, Thank you for your 5 star review. We understand that sometimes it can come as quite a surprise to be notified that you could be the beneficiary of an estate. We are so glad to hear our team were able to handle this smoothly for you. Kind Regards, Estate Research

Keith Andrew Huckle

Feefo-verifierat

GBR

1 month ago

Danielle

Estate Research

1 month ago

Hi Keith, Thank you very much for your 5 star review! Best Wishes, Estate Research

Betrodd kund

Feefo-verifierat

1 month ago

Friendly and professional

The communication was speedy, informative, and felt friendly. The explanation of my family tree was very useful.

Danielle

Estate Research

1 month ago

Hello, Thank you for your review! We are so glad to hear you found our team speedy, informative and friendly. Kind Regards, Estate Research

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