Thank you for taking the time to leave us your review.
I am sorry the size of the band is not suitable.
We do recommend that the following instructions on our website are followed before ordering:
To measure wrist circumference:
Use a string or measuring tape to measure the wrist circumference.
For children up to 2 years, add 1.5 cm.
For children aged 3-4 years, add 2 cm.
For children aged 5 years and older, add a little more than 2 cm.
We recommend the following sizes based on age: 14 cm for children aged 2-4 years, 16 cm for children aged 5-8 years, and 18 cm for children aged 9 years and older. Note! This is an indication, always measure the wrist circumference yourself.
Please do let me know if you would like me to order you a replacement using my email address below.
Kind regards,
Alison
alison@easy2name.com