easyhome Omdömen

Thank you for your feedback. According to our records, you experienced financial hardship in 2019, which led to multiple deferrals and missed payments on your loan. These missed payments resulted in several non-sufficient funds fees and an accumulation of interest. When there is a backlog of fees, your payments are applied to those fees first before being applied to the principal, which can extend the term of the loan. Our accounts receivable team assisted you by refinancing the loan and lowering the interest rate from 46.96% to 19.99% to facilitate easier repayment. However, adjusting the terms can impact the overall duration of the loan, and if multiple payments are missed, it will take longer to pay off the loan. We are pleased to see that your loan is almost paid off. If you would like to discuss your balance further, we encourage you to contact our easyfinancial customer service team at 1-888-502-3279. Our operating hours are Monday to Friday from 8:00 AM to 8:00 PM, and Saturday to Sunday from 10:00 AM to 6:30 PM EST.