easyfinancial Omdömen

Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you've had and understand your frustration. We deeply regret that you feel this way about our services, and we take your concerns very seriously. We strive to provide transparent, honest, and helpful solutions to our customers. It is concerning to hear about the issues you encountered regarding the additional products and the impact on your credit score. We would like to assure you that we are committed to addressing any problems that arise and to providing clarity regarding any misunderstandings. We understand that you have questions about the products and actions taken on your behalf. We are currently reviewing the situation and would appreciate the opportunity to speak with you directly to resolve any outstanding issues. Our goal is always to ensure a positive and professional experience for all of our clients, and we truly regret that we fell short of your expectations in this case. We take your feedback seriously and will work to ensure that such situations do not occur in the future. If you are open to it, we would like to discuss this matter further to understand exactly what went wrong . Thank you for bringing this to our attention, and we hope to have the chance to regain your trust.

The easyfinancial Customer service team can be reached : loans@goeasy.com or 1-888-502-3279 option 2, Monday to Friday 8:00 am to 8:00 pm EST and Saturday and Sunday 10:00 am to 6:30 pm EST.