Easybook Training Omdömen

Thank you for sharing your feedback with us. We appreciate you taking the time to express your concerns. We would like to clarify that at Easybook Training, we operate solely as a booking agency and do not have direct involvement in the delivery or content of the training courses. We work with a vast network of reputable UK training providers to facilitate bookings for their courses. However, the issue you raised regarding the way answers were provided during the training is concerning and we take your feedback seriously. We will ensure that it is forwarded to the relevant training provider responsible for the training content, delivery methods, and facilitation of the course. It is our goal to ensure that our customers receive the highest level of customer service as well as valuable training experiences that go beyond simply providing answers and we will communicate your concerns to the training provider for their evaluation and they will contact you directly to discuss this. We appreciate your feedback, as it helps us in selecting and working with training providers who consistently deliver high-quality training experiences. If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out. Thank you again for choosing Easybook Training, we hope to assist you again with any future booking requirements

Thank you for taking the time to leave feedback regarding the booking process and the course you attended. We're glad to hear that you found the Easybook Training booking process easy and that the course you attended was informative and knowledgeable. Your satisfaction is important to us, and we appreciate your positive comments in that regard. We value your satisfaction as our customer and are disappointed to learn about the issues you experienced with the venue. Please understand that as a booking agency, we unfortunately have no control over the venue itself. We work with hundreds of training partners across the UK, and the choice of venue and its facilities are managed by the training centres themselves. Nevertheless, we take your feedback seriously, and will pass this onto the specific training centre you attended. Your feedback helps us improve our services, and we appreciate you bringing these concerns to our attention. I understand that the Easybook team liaised with the provider and the room at the venue was changed to accommodate your request. As with a number of buildings in the UK, air conditioning is not always available and majority of the year temperature isn't an issue. We hope that despite the venue-related issues, you found value in the course content. Once again, we thank you for choosing Easybook Training. If you have any further questions or concerns, please don't hesitate to reach out to us on 01892 543000