Good morning l wrote an email to Lebogang the agent that served me when I phone that she have to cancel the medical aid that I took because it was expensive and she was not giving me the other plans...
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Discovery SA
Discovery
2 years ago
Hi Magauta, thanks for bringing this to our attention, and we're sorry that this has been your experience. We'll look into this and get in touch. Regards.
Discovery SA
Discovery
2 years ago
Hi Magauta, we've made attempts to call you on the number we have on file for you, however, were unsuccessful.
Please provide us with an alternative number or a convenient time to reach you. Regards.
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
So far the only interaction I have had with discovery was the sales team that sold me the product or other people that wanted to sell me more products. try not to be so eager to just sell sell sell.
Anela Toti
Discovery
2 years ago
Hi Willem, we have noted your comment and we tried to reach out to you to discuss, however we could not get a hold of you. Kindly confirm a more convenient time for us to reach out to you.
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
At least it was a sunny day
They did not serve any Lasagne
1
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Medical Aid
Excellent
1
Dela
Betrodd kund
Feefo-verifierat
2 years ago
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Questions
The service itself was very good, but I find it difficult to reconnect with anyone telephonically, as I still have questions.
Recommending is difficult as well, since I’ve not had to make use of...
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2
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Great customer service
Super easy to get my medical aid sorted and explained in a way I could understand.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
