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Omdömen för Discovery Bank | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 4,221 omdömen

Christoper

Feefo-verifierat

3 years ago

Vad Christoper sa om Discovery Bank:

Excellent service

Excellent service well spoken

Discovery Bank

3 years ago

Hi Christopher Thank you for your five star review. We're glad you experienced exceptional service with us 😊 Regards The Discovery Bank team

Paul

Feefo-verifierat

3 years ago

Vad Paul sa om Discovery Bank:

Quick, painless, amazing

Discovery Bank

3 years ago

Hi Paul Thank you very much for your five-star review. We're so happy to have you part of the Discovery Bank family ❤ Kind Regards The Discovery Bank team

Betrodd kund

Feefo-verifierat

3 years ago

Calls take very long to get answered - as a result I selected the option "1" several times to get a call back the same day before 9pm and not once did I receive a call back. Furthermore, I only...

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Discovery Bank

3 years ago

Hi there Thank you for your review. We're sorry to hear about your experience. o Flights booked from 1 June to the 30 June have been paid and the last payment was made on the 10 June 2022. This includes members who have opened a new bank account before the 8 June 2022. o If the member opened a Bank account post the 8 June 2022 and their flight dates were between the 1 June and 30 June 2022. These members refunds will be processed in the week of the 20 – 24 June 2022. o Flights booked from 1 July to 31 December 2022 will be refunded in the week of the 20 June -24 June, this run includes members who have opened a new bank account by the Wednesday and has a flight dated 1 July -31 December 2022. o Thereafter we will run the refund process for all flights dated 1 June -31 December 2022 where new accounts have been opened up until the 30 June 2022 every Wednesday. Remember that the person who used your referral code must open a credit card or banking suite to qualify for up to 5 000 Friend Referral Miles. Transaction Accounts and Savings Accounts don't qualify. Regards The Discovery Bank team

Betrodd kund

3 years ago

This reply doesn't resolve any of the "issues" raised....in this instance, I am looking for a personal response not a generic copy & paste...

Betrodd kund

3 years ago

Please can you confirm when the refund will be made? This is getting ridiculous now - considering how straight forward the exercise is and how much time I am having to spend on this. The level of incompetence is staggering - I have been requested to send the same information more than 5 times and if something is not clear, pick up the phone and call me or send a clear email asking me for what you still require.

Discovery Bank

3 years ago

Hi there Please let us know if you were able to get your refund. Regards The Discovery Bank team

Betrodd kund

3 years ago

Yes, thank you! I received it on Tuesday. 🙏👍

Barry

Feefo-verifierat

3 years ago

Vad Barry sa om Discovery Bank:

Hassle free, great service

Great service, definitely will put more people onto this service

Discovery Bank

3 years ago

Hi Barry Thanks for your five star review, we are glad to have and intend to keep you happily onboard with us. Regards, Discovery Bank team

Betrodd kund

Feefo-verifierat

3 years ago

Informative

Discovery Bank

3 years ago

Hi There Thanks for your five star review, we are happy to have you onboard! Regards, Discovery Bank team

Zahraa

Feefo-verifierat

3 years ago

Vad Zahraa sa om Discovery Bank:

super easy

Discovery Bank

3 years ago

Hi Zahraa Thanks for the five star review, efficiency is our promise to you. Regards, Discovery Bank team

Betrodd kund

Feefo-verifierat

3 years ago

Satisfactory

Excellent service

Discovery Bank

3 years ago

Hi there Thank you very much for your five-star review. We're so happy to have you part of the Discovery Bank family ❤ Kind Regards The Discovery Bank team

Luke

Feefo-verifierat

East London

3 years ago

Vad Luke sa om Discovery Bank:

Fast and Friendly

Very speedy and friendly service. Never thought you could open an account online so fast. My main reason for opening an account was to get early Pre-sale tickets to Imagine Dragons but I just might...

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Discovery Bank

3 years ago

Hi, Luke Thank you for your five star review. This is awesome feedback. Great to see that you have had a pleasant journey with Discovery Bank. Regards, Discovery Bank Team

Mark

Feefo-verifierat

3 years ago

Vad Mark sa om Discovery Bank:

Unbelievably slock and efficient

Discovery Bank

3 years ago

Hi Mark Thanks for your five star review, efficient is what the future of banking is! Regards, Discovery Bank team

Kim

Feefo-verifierat

3 years ago

Vad Kim sa om Discovery Bank:

Effortless Banking with Exceptional Service

I was amazed at how efficient and faultless the process was to open a bank account. True Discovery magic. The bank app is easy to use and understand.

Discovery Bank

3 years ago

Hi Kim Thank you for your five star review. We're happy that we were able to amaze you with our service and product 😉 Welcome to the Future of Banking. Now.