the lady who helped me book a holiday for my disabled client was excellent
the lady who helped me book a holiday for my disabled client was excellent
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It is great to hear that you were pleased with the service you received from Jayne - I will pass your comments on to her! Have a great holiday and thanks for your feedback!
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
have not gone on holiday yet
have not gone on holiday yet
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your comments. This feedback is based on our service rather than the holiday itself and therefore your feedback is gratefully appreciated.
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
Service was good, I don't see why the whole holiday costs have to be paid…
Service was good, I don't see why the whole holiday costs have to be paid up front, well in advance of the holiday, what recourse have I if the hotel is not up to expectation, especially with the ...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your comments. I am pleased to hear that the service you received was good.
I do appreciate that it can be frustrating having to pay the full amount so far in advance however; your booking was made less than 14 weeks prior to your arrival date and therefore (as per the booking conditions on our website) the full amount was due.
This is a standard procedure that many Travel Agents follow and the reason for this is due to all Tour Operators/Property Owners varying in payment request dates and these can be anywhere from 6 to 14 weeks prior to the arrival date. This is the reason we ask for full payment at week 14 (to cover all Operators/Property Owners).
I do hope that this helps you to understand the need for full payment so far in advance and I apologise for the inconvenience this may have caused you. Thanks again for your feedback and we wish you a great holiday!
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
Always been super helpful, really know their stuff and sent a goody bag last year…
Always been super helpful, really know their stuff and sent a goody bag last year for the kids too. Would highly.recommend to anyone
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your warm comments. Have a great time away and we look forward to speaking with you again soon.
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
The service and help sorting out a cruise was excellent.
Thank you
Allan Newall
The service and help sorting out a cruise was excellent.
Thank you
Allan Newall
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your comments, Allan. It's a pleasure being able to help and book you the perfect Cruise!
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
first time and will all ways use them
first time and will all ways use them
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Pleased to hear it and thank you for taking the time to feed back to us. Enjoy Crete and look forward to speaking with you next time!
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
the staff are very polite , a quick telephone service
the staff are very polite , a quick telephone service
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback. It's great to hear you were impressed with the service you received. Have great time away!
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
Excellent service and friendly they help ed with all questions about your holiday
Excellent service and friendly they help ed with all questions about your holiday
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your positive feedback. Great to hear you were pleased with the service you received and we wish you a wonderful holiday!
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
So helpful to find a company that dealt with disabled people. It saved me a…
So helpful to find a company that dealt with disabled people. It saved me a lot of time trawling through web sites to find a cottage on the level with a wetroom
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's great to hear that we were able to find the perfect cottage for you - we know how time consuming this can be! Enjoy your holiday and we look forward to hearing from you again in the near future.
Kind regards,
Emily Godding
0
Dela
Betrodd kund
11 years ago
the bookings were done very nicely thankyou
the bookings were done very nicely thankyou
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am pleased to hear that you were pleased with the service you received. Wishing you a memorable holiday!
Kind regards,
Emily Godding
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
