Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Directline Flights Omdömen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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omdömen under det senaste året

Visar alla 17,581 omdömen

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Mrs Britta Dwyer

Cambridge

4 years ago

Vad Mrs Britta Dwyer sa om Directline Flights:

excellent

too good to be true (i hope i shan't regret saying this) helpful, kind and above all a human voice .... thank you thank you

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Betrodd kund

4 years ago

Ask for Tracey….

Tracey at Direct Flights could not have been more pleasant to speak with or helpful in resolving my issue with the online booking

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MH

Miss Hallett

4 years ago

Vad Miss Hallett sa om Directline Flights:

Clear, easy to use website, very user friendly

Good, clear website, easy to use, and good to know I could speak to a real person via the phone number which was clearly displayed, if I needed to.

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MW

Ms L Whatcott

4 years ago

Vad Ms L Whatcott sa om Directline Flights:

I had trouble booking my flight as there was an IT error and they phoned me back very quickly so I could complete my booking. Very lovely young lady.

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MS

Ms Silver

4 years ago

Vad Ms Silver sa om Directline Flights:

I didnt have any problem at all and felt that the site was easy to navigate

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Betrodd kund

4 years ago

Rich was very professional and helpful

Dealt with my inquiry promptly

Sara Bradley

Directline Flights

4 years ago

Dear Mrs K, Thank you for your lovely comments about Rich, I will make sure he sees this. Best regards, Sara. Customer Service Team.

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Mr Taylor

Sunderland

4 years ago

Vad Mr Taylor sa om Directline Flights:

Easy booking

Everything was straightforward and easy to follow.No problems at all.A great experience.

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MK

Mr Kennard

Harlow

4 years ago

Vad Mr Kennard sa om Directline Flights:

Straight forward

We booked our flights on line and it was simple, quick and straight forward.

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MB

Mr Beckett

4 years ago

Vad Mr Beckett sa om Directline Flights:

Consideration & patience given by Sophie to my age & inexperience with modern technology Have used Directline in the past, & will do so again.

Sara Bradley

Directline Flights

4 years ago

Dear Mr Beckett, Thanks for your feedback. I have sent Sophie a copy of your feedback, she will be thrilled. Best regards Sara Directline Flights Customer Service Team.

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Betrodd kund

4 years ago

Excellent service over the phone.

Reassured me once website crashed with payment and flight details. I was worried that payement went through twice but was reassured that this was not the case. All booking was done over the phone...

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