Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Directline Flights Omdömen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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omdömen under det senaste året

Visar alla 17,581 omdömen

MW

Miss Whelan

4 years ago

Vad Miss Whelan sa om Directline Flights:

i made a mistake with my spelling your team sorted it for me many thanks iput m,iss whelan my name is MRMichael whelan my daughter is miss deborah whelan my wife is Mrs Evelyn Whelan once again...

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Betrodd kund

4 years ago

Add on costs disappointing although to be expected.

Easy to make initial booking but disappointed to see that only small onboard bag allowance which means overall price is increasing.

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MM

Mrs Moffat

4 years ago

Vad Mrs Moffat sa om Directline Flights:

Better than the airline itself. I will use direct line again and recommend

Reply to telephone call immediately ( unlike tui who kept me hanging on 1hr and then cut me off)), arranged payment for upgrade of seat but could not arrange for special assistance as you are not...

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MD

Mr Dudley

4 years ago

Vad Mr Dudley sa om Directline Flights:

Quick & efficient

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Betrodd kund

4 years ago

Very easy process

Really easy process and good prices

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MJ

Mrs Jones

4 years ago

Vad Mrs Jones sa om Directline Flights:

Very good to compare prices and flights so easily

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MA

Mrs Abrantes

4 years ago

Vad Mrs Abrantes sa om Directline Flights:

Hi the flight ✈ was very good but I been charge for my cabine hand bag very small but I was paying. Well many yares I flight with you, but I think I stop it 😞

Sara Bradley

Directline Flights

4 years ago

Dear Mrs Abrantes, Thanks for your feedback. The airlines set the charges for their cabin baggage, regrettably, this is not something that we have any control over. I do hope that we can look forward to seeing you again as a returning customer. Best regards Sara Customer Service team.

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MR

Mr ****

Gowkhall Dunfermline Fife

4 years ago

Vad Mr **** sa om Directline Flights:

First class

Very helpful service and really patient customer service person. Could not have done more to help me

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MS

Mrs Sloane

4 years ago

Vad Mrs Sloane sa om Directline Flights:

Brilliant communication and very quick replies when asked. Very polite too x

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Betrodd kund

4 years ago

Excellent service today from 'Gemma'. Very approachable and clear, patient, personal and very efficient. Readily answered all of our many questions and gave us peace of mind in this our first...

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