Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Directline Flights Omdömen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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omdömen under det senaste året

Visar alla 17,581 omdömen

Betrodd kund

11 years ago

Was ok

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Betrodd kund

11 years ago

Website easy to use, customer service people lovely, friendly, helpful and knowledgeable.

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Betrodd kund

11 years ago

It was a great pleasure to book through directline flights, the service was excellent and…

It was a great pleasure to book through directline flights, the service was excellent and i found the customer service second to none. Would recommend them to anyone. Thank you

Directline Flights

11 years ago

I'm sure Sara will be very happy to read your positive feedback -thank you! Customer Services manager

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Betrodd kund

11 years ago

The person I spoke to on line was good and helped me a lot. I…

The person I spoke to on line was good and helped me a lot. I found it impossible to book my 15 year old daughter on line. We also had to cancel our flights because I could not arrange a Shengan Visa...

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Betrodd kund

11 years ago

it worked well and we had a seamless journey

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Betrodd kund

11 years ago

I like

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Betrodd kund

11 years ago

Went very smoothly. Thank you!

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Betrodd kund

11 years ago

100% satisfactory

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Betrodd kund

11 years ago

Good. Thanks for the prompt and efficient service

Betrodd kund

11 years ago

Prompt and efficient

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Betrodd kund

11 years ago

I was told that I would get an e mail with check in details 36hours before…

I was told that I would get an e mail with check in details 36hours before my flight. This did not happen. Trying to check in online was impossible and only at the last minute was I able to achieve...

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Directline Flights

11 years ago

I'm so sorry to learn about the worry caused by your difficulties checking-in online, especially as Flybe are one of the few airlines that don't insist on it. As a result of your comments we've decided to revisit the instructions we send with Flybe confirmations, to see if we can make them any clearer on this point. I hope that in the future you will email or call us with any concerns, as we're always more than happy to help, calling you back if you prefer. Thanks again for your feedback. A Bradley, Managing Director

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