Thank you for your kind words! We're so happy to hear that you had a great experience. If you ever need any assistance, feel free to contact us at 1-888-673-6134 or care@dentaldepartures.com. We look forward to helping you again in the future!
Sincerely,
Dental Departures Team
0
Dela
LK
Linda Kelly
Feefo-verifierat
1 year ago
Vad Linda Kelly sa om Dental Departures:
Will be cancelling my appointment
Can't get a quote from you have send emails no quote not happy
Indah
Dental Departures
1 year ago
Hello Linda,
Thank you for your feedback—we truly appreciate it. After reviewing your case, we found that there was a delay in providing the cost estimate, and we understand how frustrating that must have been. Our goal is to make your experience as smooth as possible, and we regret that we fell short this time.
To improve our service, we are reinforcing training for our team to ensure that important concerns—like pricing inquiries—are addressed quickly and clearly. Your input helps us grow, and we sincerely apologize for any inconvenience this may have caused.
If there’s anything we can do to assist you, please feel free to reach out at 1-888-673-6134 or care@dentaldepartures.com. We truly appreciate your feedback and hope to serve you better in the future.
Sincerely,
Dental Departures Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
So glad we found this service
Dental departures made our life so easy, by booking with a reputated clinic in a country we did not know much, as tourists. We needed a fast response and it was more than fast. Plus the dental clinic...
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Indah
Dental Departures
1 year ago
Thank you for your kind words! We’re so happy we could make your experience easy and stress-free. Helping travelers like you find trusted dental care with fast and reliable service is what we do best! 🦷✨ It’s wonderful to hear you had such a great experience at the clinic.
If you ever need anything, feel free to reach out at 1-888-673-6134 or care@dentaldepartures.com. We truly appreciate your recommendation and look forward to helping you again in the future. Safe travels!
Sincerely,
Dental Departures Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Dental Departures is Amazing
Dental Departures is excellent. The staff, especially Haniel B, is incredibly helpful. They patiently answer all our questions, ensure that we understand each step of the process, are comfortable...
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Indah
Dental Departures
1 year ago
Thank you for your kind words and for trusting Dental Departures! We're so happy to hear that Haniel B. and our team have been there to guide you every step of the way. It’s great to know you’ve had a positive experience at Marietta Dental and that you've returned for multiple treatments.
Your recommendation means so much to us, and we truly appreciate you sharing Dental Departures with your family and friends. If you ever need any assistance, please feel free to contact us at 1-888-673-6134 or care@dentaldepartures.com. Wishing you a happy and healthy smile!
Sincerely,
Dental Departures Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Too many calls and communications for a simple appointment booking, online booking should be easy and fast without anymore calls and emails and whatnots, thats why its online, otherwise people would...
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Indah
Dental Departures
1 year ago
Hello Marilyn,
Thank you for your feedback! We understand that the follow-ups may have felt like too much, and we truly appreciate your perspective. Our team reached out to confirm your appointment and make sure everything was set for your visit. Our goal is always to provide the best service by ensuring all details are in place, but we regret if it feels overwhelming.
Since we didn’t receive a response, we continued following up to avoid any issues with your booking. We appreciate your input and will use it to improve our process. If you ever need assistance, feel free to reach out at 1-888-673-6134 or care@dentaldepartures.com. Wishing you all the best!
Sincerely,
Dental Departures Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Highly recommended
Great service - constantly in touch informing us of what was happening and being arranged, taking care of all the arrangements on our behalf, making life so easy for us.
Indah
Dental Departures
1 year ago
Thank you for your kind words! We're delighted to hear that you had a great experience and that our team kept you updated throughout the process. Making your journey smooth and stress-free is always our priority!
If you ever need assistance in the future, feel free to reach out at 1-888-673-6134 or care@dentaldepartures.com. Wishing you all the best!
Sincerely,
Dental Departures Team
0
Dela
NE
Nerida
Feefo-verifierat
Coona
1 year ago
Vad Nerida sa om Dental Departures:
Not really happy
It appeared good but when I sent emails with questions I get no reply.
It’s concerning as I don’t know now whether to cancel the spot and try somewhere else.
They didn’t tell me the procedure...
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Indah
Dental Departures
1 year ago
Hello Brett,
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you faced in receiving timely and accurate information. We understand how frustrating it must have been to encounter delays and miscommunication regarding your treatment timeline.
After reviewing your case, we identified areas in our communication process that contributed to the issue. There was a delay in follow-up, an incorrect message that was later corrected, and a missed opportunity to provide the full details about your treatment duration. We deeply regret any inconvenience this caused and appreciate your patience.
Please know that we take your feedback seriously and have taken corrective action to prevent this from happening again. We have strengthened our internal processes to ensure better communication and follow-up.
If there’s anything we can do to assist you further, please don’t hesitate to reach out at 1-888-673-6134 or care@dentaldepartures.com. Your experience is important to us, and we appreciate the opportunity to improve.
Sincerely,
Dental Departures Team
1
Dela
GS
Greg Schell
Feefo-verifierat
1 year ago
Vad Greg Schell sa om Dental Departures:
I spite of a number of emails and two phone calls where I spoke with the agent, they booked an appointment on a day when Dr. Sanchez was not in the office, and at a time that I had told them would...
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Indah
Dental Departures
1 year ago
Hello Greg.
Thank you for sharing your experience with us. We sincerely apologize for the scheduling issues and any frustration they caused. We understand the importance of having an appointment that works with your schedule and ensures your preferred doctor is available.
After reviewing your case, we found that delays in communication contributed to the misalignment with your requested time and doctor’s availability. While efforts were made to confirm the details, the clinic's response was delayed, which unfortunately led to this issue. We regret any inconvenience this caused and truly appreciate your patience.
Please know that we take your feedback seriously and have taken steps to improve our scheduling and communication processes to prevent this from happening again. If there’s anything we can do to assist you further, please don’t hesitate to reach out at 1-888-673-6134 or care@dentaldepartures.com. Your experience matters to us, and we appreciate the opportunity to improve.
Sincerely,
Dental Departures Team
1
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Great service
The service itself is very useful, it was really nice to book an appointment via Google maps.
The only thing I didn’t like is the several phone calls from a number I don’t know and several...
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Indah
Dental Departures
1 year ago
Thank you for your feedback! We're happy to hear that you found our service useful.
We appreciate your thoughts on the follow-up communication. Our goal is to provide helpful support, but we understand that multiple calls and messages may feel overwhelming. We’ll take your feedback into account to improve our process.
If you ever need assistance again, feel free to reach out at 1-888-673-6134 or care@dentaldepartures.com. Wishing you all the best!
Sincerely,
Dental Departures Team
0
Dela
SI
Shane Andrew Ironside
Feefo-verifierat
Wagga Wagga New South Wales Australia
1 year ago
Vad Shane Andrew Ironside sa om Dental Departures:
Excellent service
Very easy to communicate with, expertise in all dental bookings, very happy with customer service and care
Indah
Dental Departures
1 year ago
Thank you for your kind words! We’re so happy to hear that you had an excellent experience and found our team easy to communicate with. Providing expert support and great customer care is always our priority!
If you ever need assistance again, please don’t hesitate to reach out at 1-888-673-6134 or care@dentaldepartures.com. Wishing you all the best!
Sincerely,
Dental Departures Team
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.