Still getting money taken from me, still getting emails, text's and letters. Im left out of the loop
Jon
Debt Support Service
6 years ago
Good Morning, sorry to hear this. You have left us our first 1 star review ever, but I can see it is not justified really. I can see from your file you only came to us 8 days ago (incl the weekend), and despite emailing you a lot, and advising you it can take up to 4 weeks to set up a plan, it seems your expectations were far too high to begin with.
To be clear we have taken no money from you, your creditors have, and we instructed you to cancel with them, so you need to really take up the issues you have here with your creditors.
We can of course close everything down for you if you so wish, and there has been no cost to you so far, but we have gone to the cost of contacting all your creditors via letter on the 23rd. It took us a couple of days extra to write to your debts as you couldn't provide the account numbers to your debts, so we had to incurr further cost in running a credit check to obtain them for you.
If you would like us to stop working, please let us know and we can send you some free information on how to deal with them yourself.
3
Dela
MR
Mrs Novella Lindsey-Richards
Feefo-verifierat
6 years ago
Vad Mrs Novella Lindsey-Richards sa om Debt Support Service:
Happy
I was with you before and it a pleasure that am getting help because I hot turn away from upi guys but got a call to say I was a customer and you would helped again I'm stress free for now
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Very good
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
They have always looked after me in a polite, courteous and professional manner
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Perfect, Informative, and super Friendly.
It was very helpful and informative, couldn't of had a friendlier person on the other end of the phone ( Lauren), gave me peice of mind and alot less stress, could not recommend more!
0
Dela
MP
Mr Richard Paxton
Feefo-verifierat
6 years ago
Vad Mr Richard Paxton sa om Debt Support Service:
Helpful, & supportive, non judgemental, didn’t make me feel inadequate
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Great service!
Great! Faultless service and incredibly helpful. Would recommend 100%!
0
Dela
MM
Mr Savvas Meraklis
Feefo-verifierat
6 years ago
Vad Mr Savvas Meraklis sa om Debt Support Service:
Good
Very helpful and understand
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
An excellent and very understand service
0
Dela
JE
Jessica
Feefo-verifierat
6 years ago
Vad Jessica sa om Debt Support Service:
Ever so helpful! Chris couldn’t have done anymore to help me!
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