When I was sent an email, once I bought the product I could not open the attachments, so I requested a hard copy be posted to me, which wasn't. Another email was sent instead. It wasn't until a month...
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Debenhams Wedding Insurance
Debenhams Wedding Insurance
10 years ago
Thank you very much for your feedback. We have looked into this matter and our records indicate that your policy documents were sent to you three times, we are sorry to hear you did not receive them. Also, the reason that you did not receive a gift card was that you purchased the policy using the Debenhams staff member discount. As per the terms and conditions on the website staff members are not eligible to receive a gift card due to the additional staff discount.
If you could please contact us with your staff number we will be able to arrange to send you your policy documents internally.
We are available via email at debenhamswedding@ukgeneral.co.uk, or alternatively you can phone us on 0800 440 2430.
Kind regards,
Debenhams Wedding Insurance Team
The website was very slow and timing out and jumping around I had to phone up next day and staff had to re enter the details again , even he had problems inputting the required fields . At one stage...
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
