You should find another company to deal with your travel insurance. Global Response are an absolute bunch of wasters who put every barrier in your way should you have to make a claim. This is the...
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Karen
Debenhams Travel Insurance
7 years ago
Good Morning,
Thank you for your feedback.
We value your custom and will be contacting you directly to try and resolve this matter.
Kind Regards,
Shelley.
Betrodd kund
7 years ago
Hi Karen .. I am sorry that I have not got beck to you sooner, but I have been quite ill. In fact I have been ill since I was on holiday in February. Hopefully we have found the problem and I can start and make a recovery.
If I could remove the review I have made, I would and I would very much like to rephrase it. I do hope and wish that this is possible. I would prefer ...
...............
Having found myself having to make my first ever claim on travel insurance I actually found it quite difficult. Having had an incident whilst on holiday I initially found the the 24 hour helpline very helpful and this made me feel that I had some support whilst abroad. It was upon my return to the UK that I was directed to the claims department. The claims form was very drawn out and confusing and it seemed that I was answering questions which were not related to my accident,
I really feel this needs to be looked at.
Having thought that all costs in relation to the incident would be met. I found out when I received settlement that the bulk of the settlement was taken in an excess fee.
A lesson to learnt on my behalf .. for all the effort involved in making a claim, in relation to the settlement received .. I wont bother again if it is for a few hundred pounds. My mistake, I should have read the small print.
Regard .. Gerard White
Karen
Debenhams Travel Insurance
7 years ago
Good Morning,
Thank you for your further feedback.
I have emailed you directly.
Kind Regards,
Shelley.
Produktomdömen
Köpdatum: 13/05/2018
1
Dela
Betrodd kund
7 years ago
I had to cancel my policy as I couldn't take out travel disruption cover!
Produktomdömen
Köpdatum: 12/06/2018
0
Dela
Betrodd kund
7 years ago
Would recommend easy to understand all information and terms
Karen
Debenhams Travel Insurance
7 years ago
Hi,
Thank you for your kind words.
I am happy to learn you found it easy and you would recommend us.
If you need any assistance in the future, please get in touch.
Kind Regards,
Ellie-Rose
Produktomdömen
Karen
Debenhams Travel Insurance
7 years ago
Hi,
Thank you for leaving feedback and its great to learn you found our helpful and friendly.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
