We understand the importance of ensuring orders arrive quickly, so are sorry if your order arrived a touch later than expected on this occasion. That's really disappointing, as our Warehouse Team work tirelessly to process orders quickly and efficiently, with the utmost care. Keeping customers informed throughout their journey with us is also something we aim to ensure, so it's equally regrettable that you felt otherwise here.
One of the items from the order was temporarily out of stock at the time your order was placed, and was despatched a couple of days after the majority of the order. This was noted on your original order confirmation email, and in fact the item arrived much sooner than was initially expected. We are, however, very sorry for any inconvenience caused by the above and will aim to make amends on any future purchases.
