Cover-More Travel Insurance är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Feefo-verifierat
Sydney 2000
6 years ago
Vad Trusted Customer sa om Cover-More Travel Insurance:
Lack of communication or compassion
Bought the insurance and tried to cancel it a month before we were scheduled to travel when All the boarders have been closed and all flights grounded due to Covid-19. Waited on hold for more than 4...
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0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Easy to purchase online, I have always used cover more on all my international holidays.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Cover-More Travel Insurance:
They lull you in to a false sense of security, but zero back on claims.
Well, I paid for high level cover. At the time I left for overseas there was no pandemic. When I returned you didn't honour anything related to having to return home early because of the government...
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1
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Cover-More Travel Insurance:
Better than many other insurers who used the pandemic to profiteer.
It was good to receive a refund, although contacting anyone during this pandemic has been hugely difficult.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Cover-More Travel Insurance:
worse customer service I have experienced for a long time. Unable to contact by phone and my email was never responded to.
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Everything needs to improve.
0
Dela
TC
Trusted Customer
Feefo-verifierat
PERTH
6 years ago
Vad Trusted Customer sa om Cover-More Travel Insurance:
My trip had been cancelled due to Covid. No insurance transfer or refund
1
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Cover-More Travel Insurance:
no response
I have not had anyone get back to me with my request. So my issue is not resolved
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Review what? I wasn’t able to travel or cancel insurance
I called several times to cancel travel insurance and could not get through. Waited over 2 hours one day. It should be pretty obvious I couldn’t travel and asking me to review your product is a kick...
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1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
I had purchased travel insurance but due to covid 19 I was unable to travel therefore lost the money on my travel insurance.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
