All looked good until after we paid, no docs provided!!!
THe boking process was easy, but we have no policy emailed to us, we have emailed them and after 2 days no responce, we need the policy to take with us when we go on holiday, so we will have to chase...
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Charli
Cover4Rentals
1 year ago
Hi there,
Thank you for your feedback.
I can see this has since been rectified, and we have sent documents to a new email address.
Kind regards,
Charli
0
Dela
JC
Judith C
Feefo-verifierat
Skem
1 year ago
Vad Judith C sa om Cover4Rentals:
Car rental excess cover
Booking was so easy. It remains to be seen what happens if I need to make a claim.
0
Dela
AE
Alexander E.
Feefo-verifierat
Hamburg
1 year ago
Vad Alexander E. sa om Cover4Rentals:
Luckily never had any trouble with rented cars. This cover was always accepted and pays when renting several times a year. Sometimes with one rental only.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Read everything very carefully. It very possibly won't cover you properly.
Didn't cover damage waiver, the thing most needed, but was certainly not clear until after purchasing.
Contacted them but heard nothing and trip is in 3 days.
Charli
Cover4Rentals
1 year ago
Hi there,
Thank you for your feedback, I'm sorry to hear that you're unhappy.
Our policy is an excess waiver, we provide cover in the event of damage to the vehicle and you are charged by the rental company under their contract agreement.
You can add CDW onto the policy at point of purchase, we do ask that you read and sign to confirm you understand the cover prior to purchasing.
Kind regards,
Charli
0
Dela
DB
DAVID BALES
Feefo-verifierat
Colchester
1 year ago
Vad DAVID BALES sa om Cover4Rentals:
Excellent customer service
Effectively on the phone clear voice.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Disappointed
I wrote to you about my policy, asking if it covered a van, and you did not reply.
1/10
Charli
Cover4Rentals
1 year ago
Hi there,
Thank you for your feedback, I'm sorry to hear that you're unhappy.
Upon submission on the 5th August, you received the following acknowledgement:
"Our agents will review your request and get back to you as soon as possible. Please bear with us, we are experiencing high volumes. We usually aim to get back to you within 2 working days, but this may take longer at this time. We will get back to you as quickly as we can."
We are still within the two working day response time, please allow us time to review your request.
Your policy documents will confirm what vehicles you are covered in.
Kind regards,
Charli
Betrodd kund
1 year ago
Did the policy cover a Mercedes Electric Van?
0
Dela
AS
Alaine Shipp
Feefo-verifierat
Blackwood
1 year ago
Vad Alaine Shipp sa om Cover4Rentals:
Quick and Easy
Quick and easy to use and very competitive prices
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
0
Dela
FM
freddy magdalani
Feefo-verifierat
worcester park surrey
1 year ago
Vad freddy magdalani sa om Cover4Rentals:
simple process a nd good premium value
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Easy and simple
I’ve used Cover4Rentals a few times and it is always a good price and easy to get a policy. I have had to make a claim too and it was dealt with well and efficiently and I was paid back. Will keep...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.