I didn't want to renew and filled in the website form to cancel the auto renewal in advance, but you still renewed my policy, and I've asked this to be rectified but haven't heard back.
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy,
We were unable to locate any previous correspondence, but the policy was cancelled and refunded.
Kind regards,
Charli
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Better than the hire company charges
Easy to follow and complete
0
Dela
WD
William davies
Feefo-verifierat
GIB
7 months ago
Vad William davies sa om Cover4Rentals:
Good costs of cover
Interesting, plain, formal
0
Dela
DP
Daniel Palmer
Feefo-verifierat
7 months ago
0
Dela
RO
Roman
Feefo-verifierat
PRT
7 months ago
Vad Roman sa om Cover4Rentals:
Everything is perfect except of need to call operator for changing a personal data. Everything else is very good
Everything is great!
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Great service
Very easy to use...no complicated sub menus..and a great price...
0
Dela
MT
Maria Trueman
Feefo-verifierat
GBR
7 months ago
Vad Maria Trueman sa om Cover4Rentals:
Car hire insurance cover for minimum costs
Very useful no it’s a godsend
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Having looked at competitors i have found that these are the best price and coverage that I reqired
0
Dela
SS
Stephen Stableford
Feefo-verifierat
7 months ago
Vad Stephen Stableford sa om Cover4Rentals:
Beware full of the auto renew
I am trying to stop the auto renew. Which has to be done by messages. Nobody is coming back to me and then I get this request for feedback on the renewal. Oh dear
Charli
Cover4Rentals
6 months ago
Hi Stephen,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
The payment was refunded, and the renewal cancelled, once you had made contact.
Kind regards,
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.