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Omdömen för Cover4Rentals | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 1,934 omdömen

Betrodd kund

Feefo-verifierat

7 months ago

Very easy to navigate the site and a good price.

Emma Stewart

Feefo-verifierat

7 months ago

Vad Emma Stewart sa om Cover4Rentals:

Remember to turn off auto renew!

Terrible, no one has emailed me to confirm policy cancellation I have requested

Charli

Cover4Rentals

6 months ago

Hi Emma, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. I can see that I replied back confirming the cancellation and full refund. Kind regards, Charli

Betrodd kund

Feefo-verifierat

7 months ago

You can't ask questions

I had a question. There is no number to call. You have to send in your question by email and a reply is promised in 2 days. My question would have taken 2 minutes in a phone call. No reply from my...

Läs mer

Charli

Cover4Rentals

6 months ago

Hi there, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. Kind regards, Charli

Robert Hicks

Feefo-verifierat

7 months ago

Anthony Payne

Feefo-verifierat

7 months ago

Betrodd kund

Feefo-verifierat

7 months ago

Not easy to cancel the subscriptions.

Terrible, i can't find a phone number to say that i've cancelled my next subscription and you are trying to take the money out of my account on 25th October when renewal is only 1st Nov. I want...

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Charli

Cover4Rentals

6 months ago

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy and that we attempt the payment 7 days in advance. I can see that the policy has since been cancelled, and the premium refunded. Kind regards, Charli

Jan Lindroos I

Feefo-verifierat

FIN

7 months ago

Vad Jan Lindroos I sa om Cover4Rentals:

Great.

Betrodd kund

Feefo-verifierat

7 months ago

No problem!

All very easy for a old Fella!

Tomasz Albinowski

Feefo-verifierat

7 months ago

Vad Tomasz Albinowski sa om Cover4Rentals:

Charli

Cover4Rentals

6 months ago

Hi Tomasz, Thank you for your feedback. I am sorry to hear that you are unhappy. So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us Kind regards Charli

Betrodd kund

Feefo-verifierat

7 months ago