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Contours Holidays Recensioner

Betrodd kund

Feefo-verifierat

2 years ago

Second and last walking holiday with Contours

See my review

Alex Jenks

Contours Holidays

2 years ago

Thank you very much for your feedback. We appreciate all input to our service. With regards to your son's covid case, we are very sympathetic, but covering costs in this sort of circumstance is the purpose of travel insurance, which our terms and conditions require you to have. Our website, tour pack and general info booklet all provide clear information regarding luggage limits - every customer is entitled to one 20kg bag for the duration of their tour by default, and additional bags can be added for an appropriate fee. In this case, your four-person party arrived at the start of your tour with eight bags, one of which was over 30kg - none of our luggage handlers has insurance to move luggage of that size. Nevertheless, we hope the legs of your tour you did walk were enjoyable, and we wish you all the best.

Produktomdömen

Alex Jenks

Contours Holidays

2 years ago

Thank you very much for your feedback. We appreciate all input to our service. With regards to your son's covid case, we are very sympathetic, but covering costs in this sort of circumstance is the purpose of travel insurance, which our terms and conditions require you to have. Our website, tour pack and general info booklet all provide clear information regarding luggage limits - every customer is entitled to one 20kg bag for the duration of their tour by default, and additional bags can be added for an appropriate fee. In this case, your four-person party arrived at the start of your tour with eight bags, one of which was over 30kg - none of our luggage handlers has insurance to move luggage of that size. Nevertheless, we hope the legs of your tour you did walk were enjoyable, and we wish you all the best.

Köpdatum: 21/12/2023

0

RH

Richard Hunter

Feefo-verifierat

Greenwich

2 years ago

Vad Richard Hunter sa om Contours Holidays:

Great walking holiday.

Very responsive. Clear info on what time to book for the best outcome.

Produktomdömen

Köpdatum: 07/06/2024

0

MD

Margaret Dempsey

Feefo-verifierat

Dublin

2 years ago

Vad Margaret Dempsey sa om Contours Holidays:

A really challenging, memorable and enjoyable week

Loved all my accommodation! Baggage picked up every morning without fail and lovely breakfasts. Hosts could not have been more helpful.

Produktomdömen

Köpdatum: 03/06/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Across the Dales

Great planning and coordination by Contours ensured we were able to walk each day with freedom

Produktomdömen

Köpdatum: 05/12/2023

0

Betrodd kund

Feefo-verifierat

2 years ago

Immersion in the wilds of the Lake District

Contours thoughtful planning and coordination freed us up to just put on our boots each day and walk. We were able to be present to the beautiful wild and cultural landscapes, wildflowers, sheep,...

Läs mer

Produktomdömen

Köpdatum: 05/12/2023

0

LI

Lynne and Iain

Feefo-verifierat

Canada

2 years ago

Vad Lynne and Iain sa om Contours Holidays:

Outstanding Service

This is our fourth walking holiday with Contours. We never had to wait long regarding any email queries. We had a mixup with our last luggage transfer. Within 10 minutes of sending contours an email...

Läs mer

Produktomdömen

Köpdatum: 30/03/2024

0

FM

Frank Maes

Feefo-verifierat

Putte, Belgium

2 years ago

Vad Frank Maes sa om Contours Holidays:

quite good receiving maps and tour descriptions earlier than first arrival would be an improvement

Produktomdömen

Köpdatum: 20/04/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Good staff, some issues with the walk

Great interactions with the Contour staff. They were thorough and informative.

Produktomdömen

Köpdatum: 24/02/2024

0

JP

John Pritchard

Feefo-verifierat

2 years ago

Vad John Pritchard sa om Contours Holidays:

Very good information prior to the trip and speedy response in the case of the Hebden taxi miscommunication.

Produktomdömen

Köpdatum: 13/05/2024

0

KF

Klavdija Franko

Feefo-verifierat

Lesce, Slovenija

2 years ago

Vad Klavdija Franko sa om Contours Holidays:

We were very satisfied with the entire organization of the trip. The whole team gave us all the help we needed. They were always there for us.

Produktomdömen

Köpdatum: 23/11/2023

0

Contours Holidays Omdömen

South Downs Way - East SectionFler recensioner av den här produktenVisa produktwebbplatsThis was our second walking holiday with Contours, and it will be our last. While Contours delivered on their promised service, we were not happy with the accommodations, which were in fairly...Läs mer

North Lakes Short BreakFler recensioner av den här produktenVisa produktwebbplatsPerfect route. Good length each day, fantastic views, decent places to eat each night, and great overnights. We went in August and, though the towns were very busy, there were very few people on...Läs mer

Dales WayFler recensioner av den här produktenVisa produktwebbplatsBeautiful walk across the moors and along rivers and streams.

Lakeland Round with Bowness-on-WindermereFler recensioner av den här produktenVisa produktwebbplatsAbsolutely breath-taking scenery and an exhilarating walk.

Llyn Coastal PathFler recensioner av den här produktenVisa produktwebbplatsThe views are spectacular - a mix of beach and hill/cliff walking. Most of the trail is well maintained. Lots of opportunity for choosing alternate routes. The accommodations were all excellent. The...Läs mer

South Lakes Short Break - Dog FriendlyFler recensioner av den här produktenVisa produktwebbplatsVery nice landscapes, excellent tours, some hotels could be better

Herriot Way (from Hawes)Fler recensioner av den här produktenVisa produktwebbplatsThe people I talked with in Contours were amazing, with extensive and helpful advice and insights into the trip. We were somewhat let down by the walk itself. Even though we booked around 6 months...Läs mer

Pennine Way - South SectionFler recensioner av den här produktenVisa produktwebbplatsGenerally very well managed. Two deficiencies: 1. The room at Windy Harbour Farm was very small. It was difficult to walk around the room and had no proper space to put our bags. 2.1. The first...Läs mer

Dales WayFler recensioner av den här produktenVisa produktwebbplatsWonderful holidays...we love it. We were very satisfied with the entire organization of the trip. The whole team gave us all the help we needed. They were always there for us. Thanks again.

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