Great service but the onboard food was of poor quality and overpriced.
Carol
Condor Ferries
1 year ago
Thanks so much for your feedback! We're glad you enjoyed the service. We're sorry to hear the onboard food didn’t meet your expectations — we’re always looking to improve and will be sure to pass this along to the team.
Kind regards
Carol
Customer Relations
0
Dela
TE
Tim Edwards
Feefo-verifierat
Norwich
1 year ago
Vad Tim Edwards sa om Condor Ferries:
Very good experience except that I wasn’t parked near a lift despite having symbol in windscreen for accessible parking. We were parked outside. No ideal walking across the deck with a Visually...
Läs mer
Carol
Condor Ferries
1 year ago
Thank you for your feedback and kind words about your overall experience. We're very sorry to hear about the parking situation — we understand how challenging that must have been. We always aim to park passengers requiring lift access as close as possible; however, due to the volume of traffic at times, this isn’t always achievable. Your comments have been noted and will be shared with the team as we continue to improve our service for all our passengers.
Kind regards
Carol
Customer Relations
0
Dela
MG
Michaël Gulya
Feefo-verifierat
Saint malo
1 year ago
Vad Michaël Gulya sa om Condor Ferries:
Perfect
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Excellent experience
Check in was very good and quick. The service on board was good and disembarkment too. We even arrived early at Poole.
0
Dela
SG
Simon Gentle
Feefo-verifierat
Chesterfield
1 year ago
Vad Simon Gentle sa om Condor Ferries:
Fantastic service
The ferry was extremely clean, and the staff were polite and extremely helpful. Food and drink were reasonably priced and the facilities well stocked.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Sailing with Condor
Very good
0
Dela
SH
Sally Hennessy
Feefo-verifierat
Somerset
1 year ago
Vad Sally Hennessy sa om Condor Ferries:
Smooth trip
It was a bit confusing when we went to catch the ferry from Poole as we hadn’t realised we needed to go to the Brittany Ferries area. Once that was resolved the trip was very smooth.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
What was better than the old Condor? Left on time, even early on one trip. Seating arrangements are better. Access from the car deck to the lounges is much better, safer and quicker. The staff seem...
Läs mer
0
Dela
LE
Lewis
Feefo-verifierat
Durham
1 year ago
Vad Lewis sa om Condor Ferries:
All round great service
I had not used a ferry in many years, so a little nervous, as I was travelling from Durham to Guernsey. However, the booking was a straightforward process, plus on-site parking was excellent and well...
Läs mer
0
Dela
RL
Rebecca Lawrence
Feefo-verifierat
Higham Ferrers
1 year ago
Vad Rebecca Lawrence sa om Condor Ferries:
Comfortable and relaxing
The 3 hour journey was comfortable and relaxing, everything we needed available, lots of seating, and a good choice of food and drink.
The staff were all efficient and welcoming, the whole process...
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
