Prompt delivery, and yes I would recommend you to my family and friends. Although on the negative side, the coals are very wet inside the bags and it takes a couple of days to dry them out.
Produktomdömen
Köpdatum: 17/08/2022
0
Dela
MB
Martyn Brown
Feefo-verifierat
4 years ago
Vad Martyn Brown sa om Coals2U:
Online me ordering easy to use, notifications when delivery is taking place, what more can I say
Produktomdömen
Köpdatum: 19/08/2022
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
The driver/delivery guy was great. The only problem was that it did not come on a pallet as the info on line stated.
Delivery could have been quicker, or at least let me know when it was coming!
Didn’t hear for a week
Produktomdömen
Köpdatum: 18/08/2022
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
The web site is easy to use and ordering is no problem. Delivery can take a while but fuel is delivered and well stacked in my fuel store. I have bought before and will buy again.
Order was delayed by them and then by us, finally received 3 weeks after order, all present and correct. The delivery driver did not knock/ring bell when he arrived and had dumped half or so in the...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise that no contact was made from the driver at the start of the delivery.
Orders are running slightly behind depots are extremely busy and taking slightly longer than usual. You should have received email the day before and one of the morning of the delivery to notify you of the delivery was on tis way. I have added a text message on to your account for you to receive next time. There wasn't any delivery instructions on the order If you require your delivery to go through the house we can add notes on to the order for the driver to do so.
Produktomdömen
Köpdatum: 17/08/2022
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Very good service, prompt delivery, delivery man lovely, stacked coal for us too!
Produktomdömen
Köpdatum: 04/08/2022
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Excellent product matched by excellent customer service.
Constant updates, very reliable. I haven't used the actual coals yet but 10 out of 10 for service. The delivery man carried them through the garden to the shed for me. He was veryehlpful.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
