Very nice setup but a bit slow at answering my question it took them a week.
CloudLearn
CloudLearn
11 years ago
Many thanks for your feedback, this will enable us to continue to improve our product and services.
I have run a message report and can see that you posted a question on Friday 16/5/14. I note the administrator replied to your query on 22/5/14 (4 working days later).
Our tutors are targeted with a 2 working-day target turnaround time for academic support requests. Administrative questions can take a little longer as we have to create the process to support the issue, in this case I think you were offered a demonstration video, which obviously took a little bit of time to produce.
In any case we have noted the slight delay and have requested that all admin support requests be answered within the same 2 working day period.
So thank you once again, for bringing this to our attention, you have enabled us improve our service by doing so.
The course is good but there is no instruction as to how to approach the course, where to start, what the attachements are for or structure of the course. You just pay, receive a password then log in...
Provision of course materials were delivered promptly after payment was made. Course content was/ is easily accessible and navigation is straight forward.
CloudLearn are UK-based Specialists in Online Courses, Distance Learning, Adult Learning and Home Study Courses. We offer Online and distance learning qualification courses in IGCSE and A-Level, Design, Engineering, Education, Social Care and IT. Enrol today and Start Learning in the Cloud.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
CloudLearn are UK-based Specialists in Online Courses, Distance Learning, Adult Learning and Home Study Courses. We offer Online and distance learning qualification courses in IGCSE and A-Level, Design, Engineering, Education, Social Care and IT. Enrol today and Start Learning in the Cloud.
