I am sorry to hear the item you received was incorrect, our buying department strive to send a suitable alternative if the original item is unavailable. You may return the item back ussing the free service and we will process a full refund on return. I do hope you can forgive us.
Generally good. Orders usually dealt with quickly, although occasionally slower than anticipated.
Chums
Chums
13 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the shorts you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. If you are dissapointed with any of our products you may return the goods using the free service we provide for a full refund.
Delivery took too long to arrive in time for the planned event!
Chums
Chums
13 years ago
I can only apologise your order was not delivered in time. We do try are best to deliver all customer orders within the timescale advised. Sorry we have failed on this occasion.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.