I have asked in the past for a receipt.
Once again NO receipt.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Jenifer
Thank you for your feedback. Upon receipt of payment CHU provides a Certificate of Currency which is proof of payment. It also acts as a legal contract and issued in lieu of a receipt.
Regards
Vicki
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Good service
Policy renewal
0
Dela
JA
Jack
Feefo-verifierat
Melbourne
4 years ago
Vad Jack sa om CHU Underwriting Agencies:
Good response. Human communication. Efficient solution.
They rectified a problem in regard to lapsed renewal when I became aware of it. They contacted me personally and efficiently. The problem was rectified to my satisfaction. They took steps to ensure...
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0
Dela
MA
Marianne
Feefo-verifierat
4 years ago
Vad Marianne sa om CHU Underwriting Agencies:
Personal Service Valued thanks
The girls in the office were helpful and polite. They gave us good advice and were prompt with the sending out of the required documents.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Marianne, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with our customer service team who are always striving to give the best possible service. We will pass on this feedback to them. Team CHU
MA
Marianne
4 years ago
Thank you 🤩
0
Dela
TS
THE SECRETARY - SP 84831
Feefo-verifierat
4 years ago
Vad THE SECRETARY - SP 84831 sa om CHU Underwriting Agencies:
Easy to navigate
0
Dela
WR
Wayne & Roxanne
Feefo-verifierat
4 years ago
Vad Wayne & Roxanne sa om CHU Underwriting Agencies:
Plenty of notice given regarding renewal & easy selections for payment
Plenty of notice given regarding renewal & easy selections for payment
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Wayne and Roxanne, We greatly appreciate you leaving your feedback. We are glad that your renewal experience was a positive one. Team CHU
WR
Wayne & Roxanne
4 years ago
All Good
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
please do not send all that information again with the receipt.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Thank you for your feedback which we value. We are currently viewing what documents are provided and working towards making improvements.
Regards
Vicki
0
Dela
JU
Julie
Feefo-verifierat
4 years ago
Vad Julie sa om CHU Underwriting Agencies:
Courteous & knowledgeable.
Very courteous, helpful & over the phone service
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Julie, Thank you for your feedback. We will pass it on to our customer service team. Team CHU
0
Dela
BS
Body Corporate for 21 Apollo Community Title Scheme 44467
Feefo-verifierat
4 years ago
Vad Body Corporate for 21 Apollo Community Title Scheme 44467 sa om CHU Underwriting Agencies:
We have to chase you guys every year to renew and you never offer a discount for loyalty. Even though we have renewed for a few years - you had my email address wrong ( spelling mistake) and never...
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Vicki
CHU Underwriting Agencies
4 years ago
Hi
CHU does not offer a years of insurance discount nor any of a similar nature.
Apologies regarding the incorrect email address and that we didn't contact you directly to rectify.
I will email you separately to ensure we have captured your contact number correctly.
Regards
Vicki
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Seamless renewal
Rachelle
CHU Underwriting Agencies
4 years ago
We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.