Chris Elli Omdömen

Hello, We are sorry to hear you are unhappy with the delivery time. Our Free Worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately, we have no control over how long this takes. We are glad to note that your order was delivered by NZPost after 16 working days. If you would like to contact our Customer Service team they will be happy to help you further. Kind regards, W2U.

Hello there, We are sorry to hear you are unhappy with the delivery time. Our Free Worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately, we have no control over how long this takes. Your tracking shows the item was successfully delivered by USPS on the 27th of October at 12:44pm, after 11 working days from dispatch. We hope you enjoy it. Kind regards, W2U

Hi there, We are sincerely sorry that this has happened. Please be assured it is highly unusual and we apologise it happened to you. We ship 1000s of watches each week and try our best to ensure every order is checked and arrives on time. As explained in our Returns and Refund policy, the cost of your return postage will be covered. We will refund the reasonable cost of your return postage once we have the item back and a copy of your post office receipt. We will refund up to £25 for your return postage. Please carefully read our returns and refund policy here - https://www.watches2u.com/info/returns-and-refund-policy.html Kind regards, The Watches2U Team