CHAIR WAS NOT PACKED WELL ENOUGH. NO PADDING AROUND CHAIR AND BOX TOO BIG SOTHAT CHAIR HAD MOVED ABOUT IN THE BOX.BOX SO BIG THAT IT WOULD NOT GO THROUGH THE DOOR AND HAD TO BE UNPACKED IN THE STREET.
ChairOffice
ChairOffice
11 years ago
Thank you for this review. I have passed this onto our packaging department to look at this as I feel that this may have been repackaged via the third party prior to delivery as this is not how we dispatch the chairs.
Jamie Welch
When I placed my order of 11 chairs it said no charge for delivery, the following day I received an email to say it was a mistake and I had to pay £10 per chair for delivery. If I could of got the...
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ChairOffice
ChairOffice
11 years ago
Thank you for your review, The delivery charge is free for orders over £500.00 for UK mainland as indicated on the website however delivery to Ireland on this product is charged at £10.00 per item as this is a charge from the couriers.
The screw is small as the correct one was used elsewhere o the chair but we will post one to you as discussed.I am pleased though that you are happy with the product.
Jamie Welch
3 chairs ordered. Two turned up very quickly. I had to chase for the third but, after I had done this it was delivered the next day.
ChairOffice
ChairOffice
11 years ago
Thank you for your review and please accept my apologies in the delay of the third as the couriers had lost it and not notified us. I am pleased that you have found them comfortable.
Jamie Welch
good i got the chair assemble and delivered on time though the floor mat came bit late.
ChairOffice
ChairOffice
11 years ago
Thank you for your revies and I am pleased that you are happy with our service but disappointed with the chair mat. As discussed I will replace this for you and have the next one checked before it is dispatched.
Jamie Welch
They could have been more helpful and it took ages to actually receive th filing cabinet. But it was good value for money.
ChairOffice
ChairOffice
11 years ago
Thank you for your review.I am sorry the order took a while to arrive but as discussed this is a made to order item and has a lead time of 3 weeks and is not able to be supplied sooner than this. I am happy to see you are so pleased with the quality of product once delivered.
James Welch
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.