The delivery man came with out any notification ( no calls,no text), while I was on work. Very disappointed.
Thank you
ChairOffice
ChairOffice
10 years ago
I am so pleased you are happy with the product and cannot understand why the couriers did not contact you as they pre book all the deliveries. I will take this up with them and apologise for this.
Jamie Welch
Produktomdömen
Köpdatum: 05/11/2015
0
Dela
Betrodd kund
10 years ago
Fantastic service. New build so hard to find. Phone calls from driver and office.
Quick delivery, although courrier would not take it around the front of the building so it would fit through the door. Was told it was my problem and left me with a massive box in my carpark!
ChairOffice
ChairOffice
10 years ago
Thank you for your review and I will take this up with the courier as although a kerbside delivery it would not have hurt to bring the chair round to the other door.
Jamie Welch
After a delivery problem which happened through no fault of the suppliers, carriers or myself, I was very pleased with the prompt way the matter was dealt with. Thank You.
ChairOffice
ChairOffice
10 years ago
Thank you for your review and I am pleased once we had the correct address the delivery was not a problem.
Jamie Welch
Your Courior is terrible, the delivery arrived and the driver was prepared to just dump the chair in our hallway and not help, he was quite rude when asked to help bring the chair to the desired...
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ChairOffice
ChairOffice
10 years ago
I am afraid that this is a kerb side delivery service and they do not bring the chairs upstairs or unwrap and take the rubbish away. All sites are the same as this as to use a courier service that delivers to room of choice and unpacks is just to expensive.
Jamie Welch
I am interested to get asked for feedback on products which have not been delivered yet!! IT caused me to log on to my original order and see it is recorded as delivered which is inaccurate. Please...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review. I am sorry this was a system error as the foot mat you ordered had been delivered which then generated the email. As discussed on the phone the chairs will be with you shortly as these are an upholstered made to order item and is a longer process.
Please accept my apologies for the auto review being send when the chairs had not been received.
Jamie Welch
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.