Celebrity Cruises Omdömen

Thank you for your wonderful feedback, Sonia. We're delighted to hear you enjoyed the service, food, staff, and beautiful ship during your cruise. We especially appreciate your recognition of Dulip in the Lounge Bar and will be sure to share your kind comments with the onboard management team. We look forward to welcoming you on board again soon!

Thank you for your feedback and for rating our service 5 stars, we look forward to welcoming you onboard!

Thank you for your feedback, Elaine. We're happy to hear that you found the Celebrity Cruises representative very helpful. We are delighted to have you on board!

Thank you for your feedback, David. We look forward to welcoming you on board.

Thank you for your wonderful feedback. We’re delighted to hear that you received professional service and enjoyed a seamless booking experience. We truly appreciate your kind words and look forward to welcoming you on board.

Thank you for your feedback, we look forward to welcoming you onboard!

Thank you for your lovely feedback, Mark. We're so happy to hear that your Personal Cruise Concierge found an option that suited your needs, and we hope you all have a fantastic trip together!

Thank you for your amazing review Dolores! We're thrilled to hear that your experience aboard Celebrity Ascent was so memorable. It's wonderful to know our crew, dining venues, and service exceeded your expectations and made you feel like royalty. Thank you for your kind words and for sharing your experience with others—we look forward to welcoming you back for another 10-star holiday!

Thank you for sharing your feedback, Chris. We are very sorry to hear of your disappointment with your stateroom onboard Equinox. We understand how important it was for your wife to have suitable accommodations, particularly given her wheelchair requirements, and we regret that the stateroom has not met your expectations. We are also sorry to learn that the Aqua Class stateroom did not align with your expectations regarding size, which has added to your frustration. As we can see that you are currently onboard, we have contacted our onboard team and asked that they reach out to you directly to see whether there is anything they can do to help make your experience more comfortable. As loyal guests who have sailed with us many times before, we are especially disappointed to learn that this experience has negatively impacted your view of Celebrity Cruises. Please accept our sincere apologies, and thank you for bringing your concerns to our attention.

Thank you for your feedback, Robert. We're glad you found the option to hold your booking useful. We appreciate your comments regarding the balance display after paying the deposit and understand how seeing the full outstanding amount initially could have been confusing and off-putting. We're pleased the follow-up email clarified the correct remaining balance. Your feedback is valuable and will be shared with the relevant team as we continue to improve the booking experience. Thank you and we look forward to welcoming you onboard.