long delays and unreasonable requests from sub contracted AXA insurance. Cedar Tree is not the actual insurance company that deals with any claim. so i strongly recommend look for a company that...
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Social Media Team
Cedar Tree Insurance
3 months ago
Thank you for your review.
Kindly note that the claims handlers are appointed by your policy insurer [Inter Partner Assistance S.A. (part of the AXA Group)], as stated on your Policy Wording document which is always available to download pre and post purchase.
We have contacted the claims handlers and requested them to expedite your claim. They have informed us that they have always responded to your correspondence on the same day or the following day of receiving it, and they will be contacting you soon regarding your claim and your comments that have been passed onto them, if not done so already.
Should you require any further help, please let us know.
Susie was friendly and very helpful, gave me valuable information regarding your app whilst away which gives me peace of mind! Thank you for updating my policy so efficiently
Social Media Team
Cedar Tree Insurance
3 months ago
Thank you for reviewing our services, we’ll pass your feedback onto Susie to let her know you are
happy with the service she provided.
Feedback from customers such as you is what allows our team to improve and provide the best
possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers, we
invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this
time to remind you what is available to you. Our club is about rewarding those who purchase from
us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you
purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,
Waitrose, Sainsbury’s, Tesco, etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a
family.
Up to 20% off any insurance you take directly from us.
Already a member? We hope you are enjoying the benefits of the club, and we wanted to remind
you that you can invite friends to the club, they will get 15% off any policy they buy from us and,
immediate access to the club benefits!
You can access the club at https://www.cedartreeinsurance.com/club/
Very helpful and efficient and nice to be able to speak to someone.
Social Media Team
Cedar Tree Insurance
3 months ago
Thank you for reviewing our services, we’ll pass your feedback onto Diexter to let him know you are
happy with the service he provided.
Feedback from customers such as you is what allows our team to improve and provide the best
possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers, we
invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this
time to remind you what is available to you. Our club is about rewarding those who purchase from
us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you
purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,
Waitrose, Sainsbury’s, Tesco, etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a
family.
Up to 20% off any insurance you take directly from us.
Already a member? We hope you are enjoying the benefits of the club, and we wanted to remind
you that you can invite friends to the club, they will get 15% off any policy they buy from us and,
immediate access to the club benefits!
You can access the club at https://www.cedartreeinsurance.com/club/
I had a game going to order my insurance it was easy after quite a while it went to payment after speaking to someone they helped other then that experience I was extremely pleased
Köpdatum: 20/05/2026
0
Dela
DB
Dawn Baxter
Feefo-verifierat
GBR
4 months ago
Vad Dawn Baxter sa om Cedar Tree Insurance:
Easy to sort out just a few questions and all good
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....