Caunce O'Hara sell me the insurance I need at a sensible price
Produktomdömen
Köpdatum: 22/03/2016
0
Dela
TC
Trusted Customer
London
9 years ago
Vad Trusted Customer sa om Caunce O’Hara:
Insurance was renewed with no notification and taken using a different name leading me to believe it was a fraudulent transaction.
Donna
Caunce O’Hara
9 years ago
Hi Khairul,
Thanks for the review and I am sorry you have not received the renewal notices. I do believe Hotmail had an issue, which has now been resolved, but I will ensure we pick up the phone next year prior to renewing just to ensure all is okay. Any issues please do contact me directly.
Needed to check with them that my insurance had been renewed as my renewal date had passed and I had never received any confirmation or renewal notice.
Donna
Caunce O’Hara
9 years ago
Hi Kevin,
Thanks for the review. I am sorry that you have not received the renewal communication, as we believe Hotmail had an issue which has been resolved. I have switched the auto renewal function off though just to check in with you next year and make sure you have received in advance of renewing.
Very helpful and pragmatic. Had one issue that was sorted quickly.
Produktomdömen
Köpdatum: 05/04/2016
0
Dela
Betrodd kund
9 years ago
Renew notice didn't come for second year running, orherwise service was good.
Donna
Caunce O’Hara
9 years ago
Hi,
I am sorry to hear you are not receiving the email communication we have sent through regarding the renewal. I have switched the automatic renewal function off for you and we will call you next year just to make sure you have received everything in advance.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.