Service from caterkwick was fine but moving the problem on to parry doesn’t solve my issues with the product
Kelly
Caterkwik
2 years ago
Thanks for the review. I understand from our internal notes that you were having some trouble with temperature. Like many brands, Parry like to look after their own warranty. We have great communications with them so this shouldn't be a problem in resolving your issue. If you are still struggling of course please let us know.
Produktomdömen
Kelly
Caterkwik
2 years ago
Thanks for your honest review - this feedback has been given to Parry at the point of report.
Easy to order but could do with more info on delivery date.
Kelly
Caterkwik
2 years ago
Thank you for your feedback, David. I'm glad you found our website user friendly. When ordering from a supplier we often don't get an exact delivery date but will always try to update you with any information we are given.
***BUYER BEWARE***
This is an indifferent seller with disappointing business practices and poorly displayed information on their website, although they did try to upsell us at one point.
I am part of...
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Produktomdömen
Köpdatum: 28/08/2024
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Dela
Betrodd kund
Feefo-verifierat
2 years ago
Kelly
Caterkwik
2 years ago
Thank you for your review - we do sincerely apologise for the delay with delivery. Unfortunately we received pushbacks and delays from the suppliers end; this product is shipped from overseas, so there can on occasion be unpredictable delays due to shipping related reasons. Apologies for the inconvenience that this caused to you.
Produktomdömen
Kelly
Caterkwik
2 years ago
Thanks for your honest review and again we sincerely apologise for the delay.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.