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Thank you for your feedback! We're sorry to hear that the information you received wasn't comprehensive enough or best matched to your needs. We've alerted our leadership to explore how we could have served you better, and invite you to contact our customer service line ASAP for further assistance: (800) 325-8591 We also offer self-serve information online, including listings for senior living communities who are not advertisers on our website (while we don't have partnerships to schedule tours for those communities, we do host senior care reviews about them and some other basic info about them): http://www.caring.com/local/assisted-living-facilities-in-contra-costa-county-california More information about our social mission is located in this area of our website: http://www.caring.com/about/index.html Thank you again for taking the time to let us know about your experience!

Thank you for your feedback! We do our best to collect as much information as we can from the providers listed in our Senior Care Directory, and are always looking for ways we can expand or improve the information we do include. Our family advisors can definitely assist in putting you in direct contact with listed providers to help get more questions answered: (800) 325-8591 Caring.com does not own or operate the assisted living communities listed on our website, so we do not have all of the information that you may be seeking. In addition to the directory, other areas of our website that you may find helpful include comprehensive senior financial and legal resources: http://www.caring.com/senior-money-legal Or health and wellness info: http://www.caring.com/health and http://www.caring.com/caregiver-wellness Or online support from others in similar situations: http://www.caring.com/support-groups Thanks again for taking the time to share about your experience with our free senior living referral service.