Darren was so efficient and helpful throughout the service. It was so quick I would…
Darren was so efficient and helpful throughout the service. It was so quick I would reccommend to anyone.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
There should be a fair option.
Yes you gave me finance where others would not.
But…
There should be a fair option.
Yes you gave me finance where others would not.
But you made me work for it.
It took two weeks for the dealer to receive payment!! "Dealer was getting very impatient"...
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Carfinance247
CarFinance 247
12 years ago
Thank you for your feedback and i apologise for the service you received when dealing with Carfinance247.
The proofs that are requested by us are determined by the finance company supplying the loan. We pass on these requests which can be time consuming and annoying at times so i can understand your frustrations.
The interest rates are also set in accordance with your credit profile so we have no control over these unfortunately.
Again i'd like to apologise on behalf of Carfinance247 and rest assured the issues you faced with communication have been fed back to your sales advisors team leader already.
Kind Regards, Emily Henshall
Marketing Manager
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Fantastic, this is my second vehicle, great service and patient as we kept missing the…
Fantastic, this is my second vehicle, great service and patient as we kept missing the car we wanted, plus much lower rates than offered at the dealers.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
very slow in making a decision, and was waiting ages to get my car, and…
very slow in making a decision, and was waiting ages to get my car, and what a strange method at the dealer before any payment was made.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
The service was absolutely brilliant from the time i applied to the time i picked…
The service was absolutely brilliant from the time i applied to the time i picked my car up was just under two weeks. I dealt with Gareth Fox who was very helpful and he was always at the end of a...
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0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
I found the service incredibly fast and effective my account manager forgive me I can't remember…
I found the service incredibly fast and effective my account manager forgive me I can't remember your name was amazing!! I highly recommend car finance 247 to anyone
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Excellent customer service, friendly staff, would definitely recommend to others.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
the service was first class and second too none I would definitely use there services…
the service was first class and second too none I would definitely use there services again
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Good friendly service with lots of help and advice offered.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
We were given incorrect information. And asked to scan documents to email back assuming we…
We were given incorrect information. And asked to scan documents to email back assuming we have a scanner which we don't, meaning my wife had to drive into work on her week off. As it turned out we...
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Carfinance247
CarFinance 247
12 years ago
Thank you for your feedback and i'm sorry to hear that you had issues with the loan process.
The documents could have been posted or faxed back to us rather than just scanned so apologies this wasn't clearly explained over the phone.
Again the documents we request are set with each lender we deal with so these should have been clearly stated too.
I'll be passing on the issues to your sales advisors team leader tomorrow to discuss as it's clear there were problems with identifying what was required and what wasn't.
I'd like to apologise again on behalf of Carfinance247 and hope that you'll have a better experience next time.
Have a good evening.
Kind Regards, Emily Henshall
Marketing Manager
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
